Overview¶
Cloud Manager issues alerts for the database and server conditions
configured in your
alert settings
. When a
condition triggers an alert, you receive the alert at regular
intervals until the alert resolves or Cloud Manager cancels it. You should fix
the immediate problem, implement a long-term solution, and
view metrics
to monitor
your progress.
-
Organization Alerts
-
Project Alerts
Acknowledge an Alert¶
When you acknowledge the alert, Cloud Manager sends no further notifications to
the alert’s distribution list until the acknowledgment period has
passed or until you resolve the alert. The distribution list
receives
no
notification of the acknowledgment.
If the alert condition ends during the acknowledgment period, Cloud Manager
sends a notification of the resolution.
If you configure an alert with PagerDuty, a third-party incident
management service, you can only acknowledge the alert on your
PagerDuty dashboard.
Navigate to the
Alerts
page for your organization.¶
-
If it is not already displayed, select your desired organization
from the
office icon
Organizations
menu in the
navigation bar.
-
Click
Alerts
in the sidebar.
Acknowledge alerts¶
To acknowledge a single alert, on the line item for the alert, click
Acknowledge
.
To acknowledge multiple, but not all, alerts:
-
Check the checkbox to the left of each alert to acknowledge.
-
Click
Mark Acknowledge
above the table.
To acknowledge all alerts:
-
Select the checkbox in the table header to select every alert.
-
Click
Mark Acknowledge
above the table.
Select the time period for which to acknowledge the alert.¶
Click the time frame for which you no longer wish to receive alerts.
Cloud Manager sends no further alert messages for the period of time you
select.
Optional: If all Alerts were checked, select
All Visible
or
All Open Alerts
.¶
If all alerts are checked, then another set of radio buttons appear:
-
Click
Acknowledge all visible checked alerts
to
acknowledge all alerts that were loaded onto the page.
-
Click
Acknowledge all open alerts
to acknowledge all
alerts: checked, unchecked, visible and not visible on the current
page.
Click
Acknowledge
to confirm.¶
Navigate to the
Open Alerts
tab.¶
-
If it is not already displayed, select the organization that
contains your desired project from the
office icon
Organizations
menu in the
navigation bar.
-
If it is not already displayed, select your desired project
from the
Projects
menu in the navigation bar.
-
Click the
bell icon
Project Alerts
icon in the
navigation bar, or click
Alerts
in the sidebar.
-
If it is not already displayed, click the
Open Alerts
tab.
Acknowledge alerts¶
To acknowledge a single alert, on the line item for the alert, click
Acknowledge
.
To acknowledge multiple, but not all, alerts:
-
Check the checkbox to the left of each alert to acknowledge.
-
Click
Mark Acknowledge
above the table.
To acknowledge all alerts:
-
Select the checkbox in the table header to select every alert.
-
Click
Mark Acknowledge
above the table.
Select the time period for which to acknowledge the alert.¶
Click the time frame for which you no longer wish to receive alerts.
Cloud Manager sends no further alert messages for the period of time you
select.
Optional: If all Alerts were checked, select
All Visible
or
All Open Alerts
.¶
If all alerts are checked, then another set of radio buttons appear:
-
Click
Acknowledge all visible checked alerts
to
acknowledge all alerts that were loaded onto the page.
-
Click
Acknowledge all open alerts
to acknowledge all
alerts: checked, unchecked, visible and not visible on the current
page.
Click
Acknowledge
to confirm.¶
Disable Alerts for a Specific Process¶
You can turn off alerts for a given process. This might be useful, for
example, if you want to temporarily disable the process but do not want
it hidden from monitoring. Use the following procedure both to turn
alerts off or on.
Navigate to the
Clusters
view for your deployment.¶
-
If it is not already displayed, select the organization that
contains your desired project from the
office icon
Organizations
menu in the
navigation bar.
-
If it is not already displayed, select your desired project
from the
Projects
menu in the navigation bar.
-
If it is not already displayed, click
Deployment
in
the sidebar.
-
Click the
Clusters
view.
On the line listing the process, click the ellipsis icon and select
Monitoring Settings
.¶
Select
Alert Status
and then modify the alert settings.¶
Suspend Alerts by Adding a Maintenance Window¶
Specify maintenance windows to temporarily turn off alert notifications
for a given resource while you perform maintenance.
To view maintenance windows:
Navigate to the
Alert Settings
tab.¶
-
If it is not already displayed, select the organization that
contains your desired project from the
office icon
Organizations
menu in the
navigation bar.
-
If it is not already displayed, select your desired project
from the
Projects
menu in the navigation bar.
-
Click the
bell icon
Project Alerts
icon in the
navigation bar, or click
Alerts
in the sidebar.
-
Click the
Alert Settings
tab.
Click the
Maintenance Windows
filter.¶
Add or Edit a Maintenance Window¶
Navigate to the
Alert Settings
tab.¶
-
If it is not already displayed, select the organization that
contains your desired project from the
office icon
Organizations
menu in the
navigation bar.
-
If it is not already displayed, select your desired project
from the
Projects
menu in the navigation bar.
-
Click the
bell icon
Project Alerts
icon in the
navigation bar, or click
Alerts
in the sidebar.
-
Click the
Alert Settings
tab.
Add or edit a maintenance window.¶
-
To add a maintenance window:
Click the
Add
button and
select
New Maintenance Window
.
-
To edit a maintenance window:
Click the
Maintenance
Windows
filter, then click the
ellipsis icon
for a
mainenance window and select
Edit
.
Select the target components for which to suspend alerts.¶
Note that selecting the
Host
target selects both
HOST
and
HOST_METRIC
alert configurations returned through the
alertConfigs endpoint
.
Select the time period for which to suspend alerts.¶
Enter an optional description for the maintenance window.¶
Delete a Maintenance Window¶
Navigate to the
Alert Settings
tab.¶
-
If it is not already displayed, select the organization that
contains your desired project from the
office icon
Organizations
menu in the
navigation bar.
-
If it is not already displayed, select your desired project
from the
Projects
menu in the navigation bar.
-
Click the
bell icon
Project Alerts
icon in the
navigation bar, or click
Alerts
in the sidebar.
-
Click the
Alert Settings
tab.
Click the
Maintenance Windows
filter.¶
For the window to delete, click the
ellipsis icon
and select
Delete
.¶