User & Data Privacy

Privacy Policy

This policy outlines the policies and procedures governing the collection, use, and disclosure of information through www.aidoos.com. It also encompasses any information collected offline related to the services provided by AiDOOS. This policy explains how you can update your personal information on the platform.

Information Collection

AiDOOS collects information from various users of the platform, including Organizations (customers), Subject Matter Experts (service providers), and other associates working on the platform.

When you use the platform, you may provide information about yourself, such as your name, contact details, financial information for payments, or information to facilitate tax-related processes. Information related to your platform usage may also be collected to enhance services. You may also provide information about contacts or friends if you wish to refer them to the platform.

Personal Information

While utilizing the services offered by platform, we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, and phone number.

Payment Information

If you use the platform for payments, we collect payment information such as credit card details, PayPal information, financial account information, and billing address.

Identity Verification

To validate your identity or comply with legal requirements, we may collect Personal Information such as date of birth or taxpayer identification number. We may request documents to verify this information.

General Audience Service

The service is intended for users aged 18 and above. We do not knowingly collect Personal Information from individuals under 18. If we become aware of such information collected from a minor, we will take steps to delete it from our records.

Non-Identifying Information / Usernames

We may collect non-identifying information such as zip codes, demographic data, and usage patterns. Usernames are considered non-identifying information and are made public on the platform.

Collection of Third-Party Personal Information

We collect certain information about your contacts or friends, such as first name, last name, and email address, when you provide it to us for adding them to a message room.

Information Usage

AiDOOS uses the collected information:

  • To provide and improve the Service, complete transactions, and address inquiries.

  • To contact you with administrative communications, marketing materials, and relevant information.

  • To tailor content and offers for you.

  • To administer and develop business relationships.

  • To assess task proposals and prepare related reports.

  • To enforce and comply with laws and protect the rights of AiDOOS or third parties.

Unless you request information deletion, we retain it for business continuity purposes. Routine updates of your information are encouraged.

Information Retention

Unless you request that we delete certain information, we retain the information. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.

Information Sharing

Aggregated Non-Identifying Information may be shared. Personal Information is not shared for third-party marketing unless you opt-in or opt-out. Information may be shared as described in this Privacy Policy.

Information Security

AiDOOS takes steps to protect the information collected. While we implement security measures, no method of transmission is entirely secure. Transmitting information to us is done at your own risk.

Information Transfer

AiDOOS is based in India. If you are located outside India, your information may be transferred and processed in India and elsewhere.

Others

Links to other websites are provided on our platform. Clicking on these links directs you to third-party websites. We do not control these sites or their policies.

Policy Updates

AiDOOS may update this Privacy Policy. Material changes will be notified through the Services. If you have questions about this Privacy Policy, contact us at support@aidoos.com.