Overview of the Forrester Total Economic Impact™ Study
In a groundbreaking move, Cisco enlisted Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to assess the potential return on investment for businesses leveraging Cisco Full-Stack Observability (FSO). The study focused on four current Cisco FSO customers, each experiencing substantial enhancements through the implementation of Cisco FSO. The report not only quantifies the dollar-valued benefits of incorporating Cisco FSO but also delves into the long-term qualitative ROI that can be achieved. By downloading the study, enterprises can uncover Forrester's consolidated TEI findings, including key benefits such as a 60% reduction in the average length of a major outage by year 3, a 90% decrease in time dedicated to war-room triage and resolution, a 65% cost reduction from eliminating tool sprawl and maintenance, a 30% increase in savings from internal resource efficiency and productivity, all leading to a payback period of less than 6 months.
Customer Testimonials Highlighting the Value of Cisco FSO
The study features glowing testimonials from satisfied customers who have witnessed the transformative impact of Cisco FSO on their operations. A program manager from a government administration emphasized the platform's importance in application performance management, stating that it has proved increasingly valuable over time. Another testimonial from a VP in the financial services sector highlighted how Cisco FSO has facilitated better communication and collaboration within their enterprise, eliminating silos and improving operational efficiency. These firsthand accounts underscore the tangible benefits and positive outcomes that organizations can achieve by adopting Cisco FSO.