Privacy Compliance Information, Including GDPR
AspenTech is dedicated to complying with global data privacy laws and regulations, including the EU General Data Protection Regulation (GDPR) that governs the control and processing of personal data. This commitment ensures that your data is handled with the utmost care and in adherence to legal standards.
Data Controller
AspenTech acts as the data controller for the information collected from you. With executive oversight from the Data Protection Officer, AspenTech maintains strict governance over your data protection and privacy. Any concerns regarding data privacy can be addressed to the provided mailing address.
Personal Information Collection
AspenTech collects various personal data from individuals such as customers, potential customers, vendors, job applicants, and others. This information includes contact details, feedback, technical support requests, and web usage analytics. AspenTech ensures the secure handling and analysis of this information for legitimate business purposes.
Lawful Basis and Legitimate Interests
The processing of personal data by AspenTech is conducted in compliance with applicable data privacy laws, such as GDPR. This processing occurs when providing services, fulfilling legal obligations, or pursuing legitimate interests. AspenTech uses your data for a range of purposes, including marketing, event organization, product improvement, and fraud prevention.
Sharing Your Personal Data
AspenTech may share your personal data with affiliated companies, contractors, service providers, or in the context of business transactions. This sharing is based on contractual obligations, legitimate interests, or legal requirements. Measures are in place to ensure the confidentiality and security of your data when shared with external parties.
Cross-Border Data Transfers
In cases where cross-border data transfers are necessary, AspenTech utilizes standard contract clauses approved by the European Commission to uphold data privacy during international exchanges. These mechanisms ensure that personal data is safeguarded when transferred between different regions.
Your Privacy Rights
Under data privacy regulations like GDPR, you have rights concerning your personal data, including access, correction, deletion, data portability, and objection to processing. AspenTech respects these rights and will assist you in exercising them effectively. In certain jurisdictions, you also have the right to lodge complaints with data protection authorities.
Exercising Your Rights
To exercise your privacy rights, you can submit a subject access request specifying the actions you wish to take regarding your data. AspenTech acknowledges and responds to such requests promptly, ensuring transparency and compliance with data privacy laws. Identity verification procedures may be required to safeguard your data during this process.
California Residents
Californian residents have specific privacy rights under the CCPA and 'Shine the Light' law. AspenTech acknowledges and respects these rights, allowing individuals to request disclosure, deletion, or cessation of personal information usage. The provided contact emails cater to Californian residents, enabling them to exercise their privacy rights effectively.
Cookies and Other Data Collection Technology
AspenTech utilizes cookies and web beacons for data collection, analytics, and website personalization purposes. Various types of cookies are employed, such as essential, analytics, advertising, and social networking cookies, to enhance user experience and service efficiency. Users have control over cookie settings in their web browsers to manage data tracking preferences.
How We Protect Your Information
AspenTech employs physical, technical, and organizational security measures to safeguard your information against unauthorized access and loss. Users are encouraged to maintain account security, and any security breaches detected may lead to service suspension. These proactive measures ensure the confidentiality and integrity of your data.
Retaining Your Information
Personal data retention by AspenTech aligns with legitimate business objectives and legal requirements. Data is retained for compliance, dispute resolution, or unresolved issues. This retention strategy ensures data integrity and accountability within the regulatory framework.
Privacy Policy Changes
AspenTech updates its Privacy Policy periodically to reflect any significant changes in data handling practices. Users are advised to stay informed about these updates as continued use of the website implies acceptance of the revised policy. This commitment to transparency and communication ensures user awareness of data privacy protocols.
How to Contact Us
For inquiries or clarifications regarding AspenTech's Privacy Policy, users can contact the provided email addresses or mailing address. Any concerns about data security can be directed to the Information Security group for prompt attention. AspenTech values user feedback and aims to address privacy-related queries effectively.