Engaging Customers in the Clean Energy Transition
To successfully decarbonize, we need to enable customers to become active grid participants. Uplight's AutoGrid Flex solution helps energy providers meet customers where they are in their journey towards clean energy. By leveraging customer insights and preferences, utilities can better engage customers in the transition to renewable energy sources, promoting sustainability and grid stability.
Unlocking Load Flexibility Potential
AutoGrid Flex enables utilities to unlock the potential of load flexibility by understanding customer knowledge, barriers, and experiences around energy consumption. This solution empowers energy providers to implement demand management strategies, virtual power plants, and optimized rate enrollment programs. By tapping into customer behavior and preferences, utilities can efficiently manage peak demand, reduce energy waste, and enhance grid reliability.
Mastering Home Electrification: Barriers and Opportunities
AutoGrid Flex not only helps utilities understand why customers switch from fossil fuels to electrification but also provides actionable recommendations for navigating this transition. By addressing barriers and leveraging opportunities identified through customer research, energy providers can proactively support residential electrification efforts. This empowers customers to make informed choices that align with energy efficiency goals and environmental sustainability.
Talking About Demand Response, the Right Way
AutoGrid Flex improves the communication and adoption of demand response programs by incorporating customer preferences and language insights. Through user research, Uplight identifies preferred terms and messaging strategies to reduce customer confusion and increase participation in demand response initiatives. By framing the conversation in a way that resonates with customers, utilities can enhance program effectiveness and drive meaningful energy savings.