Azure Support Plans for Various Business Needs
Azure Space provides a range of support plans tailored to different business requirements. If you are using Azure for trial, testing, or development purposes, the Developer plan ensures you receive an initial response to your technical support requests within one business day. For production workloads, the Standard plan offers initial response times between one hour and one business day, depending on the severity of the case. If your business-critical functions demand faster response times, advisory services, and high-severity incident management, the Professional Direct (ProDirect) support plan is the ideal choice. For comprehensive support across Azure and other Microsoft technologies, consider the enterprise support plan.
Engage with Azure Support
Azure Space allows you to create support requests, engage with Azure experts on Twitter, and connect with community support to ask questions and connect with Microsoft engineers and Azure community experts. Additionally, you can track the status of your Azure services and optimize your resources using real-time dashboards, custom recommendations, and alerts through Azure Service Health. With Azure Monitor, you can collect, analyze, and act on telemetry data to ensure optimal performance and availability of your applications. Azure Advisor provides personalized recommendations and best practices to optimize your Azure resources based on usage analysis.
Access Additional Resources
Azure Space offers a variety of self-service resources to assist you in managing your Azure services. The FAQ section provides answers to common questions about Azure support plans, while the billing documentation helps you monitor, control, and optimize your Azure investment using Microsoft cost management features. Troubleshoot any sign-in issues with the portal sign-in help. Microsoft Learn provides extensive resources to explore Azure topics, including guided paths, individual modules, how-to videos, documentation, and guides to accomplish specific tasks.
Enhance Your Azure Experience
With Azure Space, you can leverage the power of Azure's global infrastructure, datacenter regions, and trust in the cloud for your business needs. Explore Azure Essentials, customer stories, product offerings, pricing details, free Azure services, flexible purchase options, and FinOps on Azure to optimize your costs. Additionally, access resources for accelerating growth, solution architectures, Azure demo and live Q&A sessions, training and certifications, blog posts, developer resources, student programs, events and webinars, analyst reports, white papers, e-books, and videos to enhance your cloud computing knowledge and experience.