Customer Success with Backbase Services
At Backbase, we are committed to not only advancing your present but also ensuring your future success. Our dedication to fostering strong partnerships with our clients goes beyond just providing innovative solutions. We are there for you every step of the way, from conceptualization to achieving tangible results.
Key Features of Backbase Services
1. Fast go-lives: With Backbase, you don't have to wait for weeks to launch your projects. Our tools are readily available in the cloud, industrialized, and primed for immediate use.
2. Guided implementation: Our expert guidance and support propel your projects into high gear, ensuring a seamless implementation process.
3. Stress-free and secure operation: We take care of all infrastructure, security, compliance, and controls, eliminating the need for you to worry about these aspects.
4. Continuous innovation: Stay ahead of the competition with our ongoing innovation, offering new features that enhance customer experience and boost your competitiveness.
Customer Success Services
Backbase offers a range of Customer Success Services designed to transform your investment into measurable outcomes. From value consulting to implementation and continuous innovation, our services are tailored to meet your evolving needs, ensuring a successful digital transformation journey.
Value Consulting at Backbase
Our team of top-tier value consultants at Backbase will help you turn your vision into a business reality. By assisting in digital strategy development, technology choices, and maximizing returns on investments, we aim to accelerate your transformation, ensuring sustainable growth and success.
Implementation Services for Your Success
In an industry where digital transformation projects often face challenges, Backbase's Implementation Services guarantee timely and budget-friendly delivery of your apps. Whether you opt for a Backbase-led or self-led implementation journey, we are focused on ensuring a swift and successful go-live, keeping you on track towards achieving your goals.
Managed Hosting and Managed Services
Backbase's Managed Hosting service enables you to concentrate your IT resources on value-creating activities rather than infrastructure upkeep. With a cutting-edge cloud infrastructure, constant monitoring, top-notch security, and other essential features, we guarantee maximum uptime and performance of your Backbase platform.
Additionally, Managed Services offer you a dedicated innovation team to keep your apps updated and efficient post go-live, while managing your budget effectively.
Success Stories with Backbase Services
With over 200 successful projects and 150 global customers, Backbase has a proven track record of empowering businesses for the future. Marcel Bezak, CTO of Postova Bank, praised Backbase's Value Consulting team for delivering a customer-focused roadmap that aligned with the bank's goals, resulting in measurable ROI.