Unlocking Banking Modernization
Backbase's Engagement Banking Platform offers Omnichannel Banking Services that provide access to microservices crucial for fueling advanced, real-time daily banking journeys and delivering innovative customer experiences. By utilizing this platform, banks can offload their systems of record and enhance them with cutting-edge capabilities to stay ahead in the digital banking landscape.
Driving Digital Transformation Without Disruption
Traditional core banking systems often struggle to keep pace with today's rapid technological advancements. Backbase's Omnichannel Banking Services offer a solution by introducing a flexible framework that allows banks to gradually transition functionalities away from outdated systems. This shift enables banks to leverage their core systems effectively, while quickly delivering meaningful value through a modern, robust platform.
Empowering Seamless Payments
Backbase's Digital Banking capabilities streamline money movement processes by providing a unified payments experience with reduced risk. Whether it's internal transfers, person-to-person payments, or other transaction types, this platform allows banks to orchestrate all payment operations efficiently. By incorporating intuitive self-service features, banks can decrease the dependency on traditional branches and call centers, enabling a focus on meeting customers' essential financial needs.
Enhancing Customer Insights
Backbase's Omnichannel Banking Services eliminate the need for customers to navigate between various banking applications. By offering a consolidated overview of customer accounts and transactions from different financial institutions and core systems, banks can provide valuable financial insights at a glance, enhancing the overall customer experience and satisfaction.
Optimizing Cards Management
Backbase's platform offers convenient self-service functionalities for cards management, enabling customers to perform tasks like locking/unlocking cards, setting PINs, managing spending limits, and more within their banking app. These features reduce the burden on branches and call centers while enhancing customer satisfaction through efficient, user-friendly card management.
Streamlining Wallet Provisioning
Backbase simplifies the process of adding payment cards to digital wallets like Apple Pay and Google Pay directly from the banking app, eliminating lengthy tokenization procedures. By enabling customers to instantly link their payment cards to digital wallets, Backbase enhances the convenience of digital payments and enriches the overall banking experience.
Driving Financial Wellbeing with Pockets and Robo Advisory
Backbase's Pockets feature accelerates financial wellbeing by assisting customers in reaching their savings goals through AI-powered recommendations. Additionally, the Robo Advisory service offers algorithm-based financial advice, providing personalized investment strategies to customers, consolidating financial wellbeing and growth.
Enabling Versatile Trading and Portfolio Management
Backbase's platform empowers customers with versatile trading capabilities and real-time asset monitoring, ensuring a seamless trading experience within the banking app. Moreover, the Portfolio Management feature offers full control and transparency over customers' investments, including instrument positions, performance data, and transaction history, enhancing their financial control and visibility.
Facilitating Personal and Business Finance Management
Backbase's solutions extend to personal finance management by offering a comprehensive view of financial data and insights to customers, enabling them to make informed financial decisions and improve their financial health. Additionally, the Business Finance Management feature provides real-time cash flow insights to small-and-medium-sized enterprises, aiding in financial forecasting and enhancing performance through informed decisions.
Promoting Smart Investments and Preventing Fraud
Backbase supports customer savings by boosting smart investments through targeted digital strategies, educating customers on the benefits of investing and simplifying the investment journey. Moreover, the Positive Pay service safeguards businesses against unauthorized check transactions, leveraging automated fraud prevention tools to ensure security and accuracy in financial operations.