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Maximizing Your Ecommerce Success with BigCommerce Technical Account Management

Customer Success Manager

Glean insights from dedicated experts to advance your ecommerce strategies and business goals. With a Customer Success Manager, you'll have a trusted advisor who will partner with you to understand your business strategy and recommend solutions to help you drive success. Your Success Manager will be your single point of contact to help you reach your full potential with BigCommerce, proactively sharing best practices, new features, and integrations, and ensuring you are aware of relevant platform updates. Every quarter, your Success Manager will create a Success Plan with new ideas designed to help you maximize success on the platform, including strategies to improve underperforming products, SEO recommendations, and opportunities to grow other channels.

Technical Account Management

Save time and stress solving complicated tech issues with our team of technical advisors. Your Technical Account Manager will work with you to develop a strategy for integrations and apps to configure native and custom functionality to your specifications. As your internal advocate at BigCommerce, your account manager will oversee all aspects of your store's technological health, providing Support case oversight and serving as your internal advocate. We'll work with you to develop a technical reference guide tailored to your store, expedite resolution of Support cases, provide regular advice and recommendations to help you improve efficiency, and keep you informed on emerging trends and opportunities to focus on your business.

BigCommerce University

Tap into training that transforms your business. BigCommerce University offers specialized training to improve your operational efficiencies and maximize your potential on the platform. Store Set Up and Management track helps anyone managing your store become a BigCommerce platform expert, covering front-end design, store configuration, product creation, and order management. Developer Certification track equips you with the skills to master BigCommerce design and API environments, solving merchant's business needs for storefront customization, shipping, inventory, marketing, and developing third-party applications.

Enterprise Growth Package

Let a BigCommerce Growth Coach show you how to turn slow website traffic into a river of eager shoppers ready to buy from you. A Growth Coach guides you in getting the most from your BigCommerce store, helping you discover the right SEO and conversion strategies to propel your business. The package includes in-depth SEO audit, analysis for actionable steps to improve SEO, coaching for keyword strategy, backlink portfolios, anchor text, and more. Additionally, it offers conversion audits, identifying actionable steps to enhance conversions and overall store health.

Empowering Custom Ecommerce Solutions with BigCommerce Automotive CaaS

Revolutionizing Ecommerce with Commerce-as-a-Service

BigCommerce Automotive offers a game-changing solution through Commerce-as-a-Service (CaaS) that empowers businesses to create custom ecommerce solutions for their customers. This innovative approach is built on a modern platform that provides the flexibility and tools necessary to craft unique online shopping experiences tailored to specific industries and customer needs. By harnessing the power of CaaS, businesses can unlock new possibilities in the realm of online retail and drive growth through personalized digital storefronts.

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Revolutionizing Ecommerce with BigCommerce Automotive

Composability: Building Unique Storefront Experiences

BigCommerce Automotive introduces innovative Makeswift design functionality and partner integrations, allowing users to create stunning composable storefronts. With state-of-the-art developer and no-code page-building tools, you can now build differentiated storefront experiences in less time, giving your ecommerce business a competitive edge.

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Empowering Emerging Brands with BigCommerce Automotive Solutions

Unparalleled Flexibility for Your Automotive Business

BigCommerce Automotive offers unparalleled flexibility to scale your automotive business efficiently. With the platform's Page Builder, you can launch your online store quickly and make instant changes without the need for coding. This allows you to adapt to market demands and stay ahead of the competition.

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BigCommerce Automotive Solutions for Health & Beauty

Empowering Health & Beauty Ecommerce

BigCommerce Automotive Solutions cater to the unique needs of health and beauty brands, offering a holistic solution to accelerate growth. With a focus on building award-winning customer experiences, this platform ensures that you can provide seamless shopping experiences that inspire confidence and loyalty among your customers. Whether you use native functionality or popular CMS platforms like WordPress and Drupal, BigCommerce offers unmatched versatility to enhance your online presence.

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Revolutionizing Automotive Ecommerce with BigCommerce Webinars

Unlocking the Potential of Ecommerce in the Automotive Industry

The automotive industry is undergoing a digital transformation, and ecommerce has become a critical component for businesses looking to succeed in this competitive landscape. BigCommerce offers cutting-edge solutions tailored to the unique needs of automotive businesses, providing a seamless platform to showcase products, streamline operations, and reach a broader audience. Through a series of insightful webinars, BigCommerce empowers automotive brands to unlock the full potential of ecommerce, driving growth and innovation in an ever-evolving market.

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