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Bitly Terms of Service: Providing URL Shortening, Link Management, and Customer Support

Introduction to Bitly Services

Bitly, Inc. and its affiliates offer a range of services including URL shortening, custom-branded links, link management, link-in-bio, QR codes, and analytics tools to users. These services collectively form the Bitly Services, enabling users to streamline their online presence and track link performance. By accessing or using these services, users enter a binding legal agreement with Bitly. It's crucial to carefully review the Terms of Service (Agreement) that govern the use of Bitly Services, ensuring compliance with the policies outlined.

Scope & Modifications

Bitly reserves the right to modify or replace the Terms of Service Agreement at any time. Users are advised to periodically review the Agreement for any changes. By continuing to use Bitly Services after modifications are made, users indicate their acceptance of the updated terms. Additionally, Bitly may alter the services provided, adding, removing, or updating features as deemed necessary. Users have access to customer support through the help center, ensuring assistance when needed.

Paid Accounts & Fees

For users interested in enhanced features, Bitly offers fee-based services through Paid Accounts. By selecting a paid account, users agree to pay the applicable fees according to their chosen tier of services. These fees are non-refundable except as required by law or as specified in the Agreement. Paid account plans are charged on a recurring basis until canceled, with pricing subject to change. Users authorize Bitly to charge fees using the selected payment method. It's essential to maintain up-to-date payment information to avoid service interruptions.

Payment Terms & Taxes

Users are responsible for paying fees on time, as failing to do so may lead to service termination. Bitly may apply finance charges or recover expenses for overdue payments. Taxes resulting from service usage are the user's responsibility, with Bitly invoicing when necessary. If required by law, users must withhold and deduct applicable taxes. It's crucial to comply with payment terms to ensure uninterrupted access to Bitly Services.

Enhancing Professional Services with Bitly: A Comprehensive Solution for Efficient Communication and Client Engagement

Polished Short Links for Clear Communications

Bitly's Professional Services solution enables agencies, accounting practices, and consulting firms to impress clients by delivering perfectly timed communications. By using custom short links, professionals can share important updates and confidential information with clarity. This not only builds trust with clients but also increases click-through rates by editing the back-half of the links to provide clients with a preview of the destination. Additionally, sharing memorable short links for internal communications to key workspaces and documentation saves time and enhances workflow efficiency.

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Enhance Your Campaign Tracking with Bitly UTMs

Track Your Campaigns Effectively

Bitly's UTM builder is a powerful tool that allows you to create better and more trackable campaigns. By adding UTMs to your short links and QR Codes, you can track every aspect of your campaign with precision. These UTMs enable you to keep tabs on all your connections, ensuring that you have detailed insights into the performance of your links and QR Codes. With UTM parameters for source, medium, campaign, and more, you can attribute success accurately and optimize your marketing efforts.

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Bitly Acceptable Use Policy: Safeguarding Trust and Safety Online

Empowering Connections Responsibly

Bitly, as a leading platform, strives to foster connections and enables individuals, brands, and businesses to interact with their audiences at scale. Central to this mission is upholding the right to free expression while ensuring the trust and safety of our platform and community. Bitly prohibits the distribution of harmful, false, or misleading content or any attempts to manipulate the services for such purposes. Violations of this policy, as outlined in our Terms of Service, can lead to restrictions on platform usage, content removal, or account suspension. Such misconduct not only violates our policies but may also entail legal consequences, including civil and criminal penalties.

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Enhancing Customer Service with Bitly: A Comprehensive Solution for Seamless Support

Delight Your Customers with Seamless Support

Bitly offers a powerful set of tools to streamline your customer service interactions. By utilizing a link shortener specifically designed for customer service requests, you can significantly reduce resolution time across multiple channels. This enables your team to address customer inquiries efficiently and effectively, leading to increased satisfaction and trust. Moreover, the ability to create branded short links with custom domains for SMS support conversations adds a layer of professionalism and credibility to your customer interactions.

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Empower Your Audience Engagement with Bitly QR Codes

Effortless QR Code Generation

Bitly offers a powerful QR Code generator that allows you to create customizable and trackable QR Codes to engage with your audience seamlessly. In just a few seconds, you can generate a custom QR Code, share it with your desired audience, and instantly access valuable scan data. This streamlined process is all accessible within the Bitly Connections Platform, making audience engagement effortless and efficient.

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