Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Blackbaud

Enhancing Nonprofit Donations with Blackbaud Merchant Services

'Simplified Payment Processing'

Blackbaud Merchant Services provides nonprofits with a simplified and seamless payment processing solution to boost donation revenue. With zero online transaction fees and the ability to increase revenue by up to 20%, nonprofits can significantly benefit from using this platform. The service also boasts billions in blocked fraudulent transactions, ensuring the security of all transactions.

'Payment Processing Features'

Blackbaud Merchant Services offers donation features that aim to enhance the power of each donation. These include increased conversions through lower abandon rates and larger gift sizes, upsells for recurring gifts, acceptance of various digital wallets, and the ability to accept payments on-the-go through mobile devices with Blackbaud MobilePay Terminal.

'Cost Savings and Security'

Nonprofits can save money and make payment processing affordable with Blackbaud Merchant Services. The platform offers unique options like Complete Cover, where Blackbaud covers all processing fees, transparent transaction fees, real-time card updates to minimize declined transactions, and free reporting for easy reconciliation. Additionally, the service seamlessly integrates with all supported Blackbaud products.

'Testimonial and Fraud Protection'

Testimonials like that of Elisa Iñigo, Director of the Donor Database at Archdiocese of New York, highlight the effectiveness of Blackbaud Merchant Services in saving revenue. The platform also provides robust fraud protection with over 2 million suspicious transactions blocked annually, low fraud dispute rates, PCI compliance standards adherence, and fast setup for quick access to transaction information.

'API and Support'

Blackbaud Merchant Services offers an API that helps unify payment transactions across various platforms, managing financial reconciliation and disbursements efficiently. The platform keeps payment data secure with PCI-DSS compliant tokenization. The service also provides FAQs that cover setup information, account verification, support resources, training availability, and fee structures. Additionally, Blackbaud offers proven expertise, intelligent integration, and a commitment to driving success for nonprofits.

Blackbaud Support: Navigating How-to Documentation for Product Solutions

Product Documentation for Support

Blackbaud is dedicated to providing comprehensive product documentation to assist users in navigating and utilizing the various solutions offered. Whether you are using Analytics, Altru, CRM, Financial Edge, or any other Blackbaud product, the how-to documentation is designed to offer step-by-step guidance on maximizing the functionality of the software. This resource serves as a go-to reference for users looking to troubleshoot issues, implement new features, or simply enhance their skills with Blackbaud products.

Read article

Empowering Arts and Cultural Organizations with Blackbaud Altru

Streamlined Ticketing, Fundraising, and Membership Management

Blackbaud Altru offers arts and cultural organizations a comprehensive solution for managing all aspects of ticketing, fundraising, and membership in one unified system. With Altru, organizations can streamline their operations, enhance guest experiences, and increase revenue with ease. The platform integrates online, in-person, and back-office sales, providing a 360 view of performance across ticketing, memberships, donations, and group sales. By tracking all interactions, attendance history, membership activity, and donations, organizations can ensure personalized touchpoints and make data-driven growth decisions.

Read article

Maximizing End-of-Year Fundraising Success with Blackbaud's Ultimate Toolkit

Introduction to Blackbaud's Toolkit

Blackbaud's Ultimate End-of-Year Fundraising Toolkit is a comprehensive resource designed to aid organizations in achieving significant success during their end-of-year fundraising campaigns. With over four decades of experience in supporting fundraising teams, Blackbaud offers a range of essential tools, insights, templates, and strategies to enhance your fundraising efforts from GivingTuesday to New Year's Eve.

Read article

Navigating Fund Accounting Challenges: A Comprehensive Guide

Understanding the Accounting Triangle

When inheriting a fund accounting mess, it can be overwhelming to decipher where to begin the cleanup process. Jim Bocian and Jamie Lundien from Cause and Solution introduce the concept of the Accounting Triangle, comprising talent, systems, and processes. They delve into how these three components must align for an efficient and effective nonprofit accounting framework.

Read article

Empowering Companies for Social Impact with Blackbaud Solutions

YourCause: Engage Employees for Social Impact

YourCause from Blackbaud is a comprehensive tool that enables companies to engage their employees through charitable giving, granting, and workplace learning, fostering a culture committed to social impact. With features like employee giving and volunteering software, corporate grantmaking software, and global to hyper-local coverage, YourCause helps companies bring their values to life for their teams. Moreover, YourCause streamlines CSR program management by providing unified social impact measurement, reporting, and storytelling tools, allowing companies to focus on nurturing their people, culture, and social impact initiatives.

Read article