Respond Smarter, Faster, and Better
BlackBerry AtHoc offers a comprehensive critical event management solution that combines a secure emergency notification system with incident response tools. This allows organizations to quickly deploy response teams and enhance their preparedness, response, and recovery from critical events. With the ability to disseminate information, including images and video, across public and private channels within 24 hours, AtHoc ensures swift communication during emergencies. By centralizing communications and creating a single source of truth, the solution reduces the likelihood of human error under stress.
Real-Time Visibility into Personnel's Safety
AtHoc Account streamlines the process of confirming the safety of individuals during a crisis. Pre-set safety protocols and automated updates from personnel's devices provide real-time information, enabling quick response and eliminating ambiguity during critical moments. For secure mass notifications, AtHoc Alert allows organizations to notify personnel, partner organizations, and the public swiftly and securely through multiple channels. Real-time response tracking ensures message delivery.
Crisis Communication Network and Incident Data Access
AtHoc Connect enables secure coordination of emergency responses with various organizations and controls who receives alerts. AtHoc Collect allows team members to send geo-tagged media from their devices, facilitating the gathering, management, and direction of incident data for intelligent responses. Additionally, the solution integrates seamlessly with existing systems like Microsoft Teams, Workday, and ServiceNow, enhancing communication and collaboration within established workflows.
Prepare, Manage, and Remediate Incidents
AtHoc Situation Response helps organizations prepare for impactful events by defining incident plans with assignees and review cycles. In the event of an incident, executing predefined or creating new plans in real-time becomes efficient. Collaboration through the web or the AtHoc app enhances communication during crises. Additionally, BlackBerry AtHoc offers a managed service that provides 24x7x365 support from critical event management experts.