Respond Smarter, Faster, and Better
BlackBerry AtHoc provides a critical event management solution that combines a secure emergency notification system with incident response tools and capabilities. This enables organizations to quickly deploy response teams, better prepare for, respond to, and recover from critical events with agility. With the ability to get up and running in less than 24 hours, AtHoc allows for quick dissemination of critical information, including images and videos, across various channels. By centralizing communications, it reduces the likelihood of human error under stress and creates a single source of truth. The solution also ensures accountability and compliance by maintaining an auditable record of incident communications, confirming message delivery down to the millisecond.
Get Real-Time Visibility into Your Personnel’s Safety
AtHoc Account streamlines the process of confirming the safety of everyone in an institution or organization during crisis moments. By setting safety protocols and receiving automated updates from personnel devices, real-time information is swiftly obtained, allowing for quick responses. Additionally, the solution allows for secure mass notifications through AtHoc Alert, notifying personnel, partner organizations, and the public about critical events via multiple channels. Real-time tracking of responses ensures that messages are effectively delivered.
Your Crisis Communication Network
AtHoc Connect enables secure coordination of emergency responses with multiple public and private organizations. It provides oversight on the recipients of alerts, ensuring that the right information reaches the right people efficiently. Moreover, AtHoc Collect empowers team members to securely send geo-tagged media from their devices, allowing for the gathering, management, and intelligent response to incident data.
Leverage Existing Systems and Workflows
BlackBerry AtHoc seamlessly integrates with existing systems like Microsoft Teams, Workday, and ServiceNow. This integration enables organizations to communicate and collaborate within their familiar workflows, reducing response times and increasing message-read rates. Additionally, AtHoc Situation Response helps in preparing for impactful events by defining incident plans, executing existing plans, and collaborating in real-time via the web or the AtHoc app.
Choosing the Right Solution
BlackBerry AtHoc caters to organizations across all industries and government levels. The solution offers best-in-class business continuity, emergency, and incident response expertise, assisting organizations in finding the ideal critical event management solution and services tailored to their requirements. For organizations needing additional resources and expertise, the BlackBerry AtHoc Managed Service provides 24x7x365 support from critical event management experts, preparing organizations with proven workflows and playbooks, managing alerts, monitoring critical incidents, and sending notifications.