Introduction to BlackBerry AtHoc Solution
BlackBerry AtHoc offers a comprehensive critical event management solution that combines a secure emergency notification system with incident response tools. This solution enables organizations to swiftly deploy response teams, better prepare for, respond to, and recover from critical events efficiently. By leveraging the AtHoc system, businesses can ensure a rapid and effective crisis response.
Key Features and Benefits
BlackBerry AtHoc solution provides several key features and benefits for crisis management. Firstly, organizations can get up and running within 24 hours, facilitating the quick dissemination of information across various channels. This includes sending images and videos to ensure clear communication during emergencies. Additionally, the platform helps reduce human errors under stress by centralizing communications and creating a single source of truth. Moreover, organizations can maintain accountability and compliance with detailed records of incident communications, ensuring message delivery accuracy down to the millisecond.
Real-Time Visibility and Secure Notifications
AtHoc Account simplifies the process of confirming the safety of everyone in an organization during a crisis, providing real-time visibility. Automated updates and safety protocols ensure prompt responses to critical situations. AtHoc Alert allows secure and rapid mass notifications to be sent to personnel, partner organizations, and the public through various channels, while tracking responses in real time for better assurance.
Integrated Crisis Communication Network
The AtHoc Connect feature enables organizations to securely coordinate emergency responses with both public and private entities. This facilitates overseeing alert recipients and ensures effective communication during critical events. Additionally, AtHoc Collect allows team members to send geo-tagged media securely from their devices, providing crucial incident data for intelligent responses.
Seamless Integration and Incident Preparedness
BlackBerry AtHoc seamlessly integrates with existing systems like Microsoft Teams, Workday, and ServiceNow, enabling organizations to communicate and collaborate within their workflows efficiently. The AtHoc Situation Response feature aids in preparing for impactful events by defining incident plans and executing them in real time. Collaboration can occur through the web or the AtHoc app, ensuring swift responses during emergencies.
Customized Solutions and Managed Services
BlackBerry AtHoc caters to organizations across various industries and government levels, offering tailored critical event management solutions and services. Additionally, organizations can opt for the Managed Service, receiving 24/7 support from experts. This service provides assistance in preparation, proven workflows, alert management, incident monitoring, and notification sending, ensuring organizations are well-prepared for any crisis.