Vehicle Service
In today's automotive landscape, the intricacies of modern powertrain technology demand a comprehensive understanding of electronics and system architecture. Bosch's Vehicle Service equips workshops with vital skills in utilizing OBD scan tools, diagnosing issues, and decoding complaints efficiently. Through training, technical support, and workshop services, Bosch empowers workshops to tackle vehicle complexities with confidence and precision.
Connected Workshop Service
Bosch provides consultancy and support for implementing Connected Repair solutions in vehicle workshops. Connected Repair seamlessly integrates test equipment and reception areas, streamlining workshop processes. By defining service tasks directly at the reception desk and transmitting them to technicians instantly, workshops can enhance efficiency and customer satisfaction. This service revolutionizes the repair process, enhancing dealer capacity utilization, ensuring transparency, and elevating the overall service experience.
Express Service Concept
To meet the increasing service demands of both passenger and commercial vehicles, Bosch advocates for the adoption of Express Service concepts in workshops. With rising vehicle volumes straining workshop capacities, the solution lies in implementing process efficiencies and augmenting workshop capabilities. Bosch's Express Service Concept, supported by lean principles, industry best practices, and specialized tools, optimizes productivity. By focusing on working smart rather than hard, workshops can enhance service speed, quality, and customer satisfaction.
Workshop Technical Audits
Bosch offers a range of audits, including OE workshop audits, workshop technical audits, warranty audits, and tool audits. Through these assessments, Bosch evaluates various aspects such as overall service quality processes, TSB and DNP management, special tool availability, calibration status, and warranty management. Identifying gaps in warranty claim consistency and recommending corrective actions, Bosch ensures workshops adhere to standard repair instructions and continuously improve their service quality.