CRM Solutions
Builder Prime and Improveit 360 both offer CRM solutions for contractors, but Builder Prime focuses on automation to streamline processes. Unlike the manual lead tracking in Improveit 360, Builder Prime automatically advances and categorizes leads into specific categories, provides follow-up tools like email and SMS automation, and detailed reporting on KPIs. Additionally, Builder Prime seamlessly integrates with top contractor apps for a comprehensive CRM experience.
Estimation Features
A significant difference lies in the estimation features between Builder Prime and Improveit 360. Improveit 360 lacks built-in estimate tools and requires third-party integration. In contrast, Builder Prime offers robust estimate creation tools that trigger workflow actions, sync seamlessly with the platform, and ensure a streamlined experience from start to finish.
Production Management
When it comes to production management, both platforms offer valuable tools. Improveit 360 provides project management features like drag-and-drop calendars, project costing, and custom templates. On the other hand, Builder Prime offers a comprehensive set of production management tools, including subcontractor management, drag-and-drop scheduling calendars, detailed Gantt charts, and a seamless mobile experience for job site-to-office connectivity. The handoff from sales to production in Builder Prime is smooth, with automatic data transfers eliminating manual entry.
Customer Support
In terms of customer support, Builder Prime excels with personalized assistance. Users benefit from a quick response time to emails, live chat support from Builder Prime employees, dedicated account managers with direct phone lines, unlimited screen-share training, and in-person training programs for Growth and Enterprise plans. This level of support ensures that users get the help they need promptly and efficiently.
Conclusion
In conclusion, Builder Prime stands out as a superior platform for contractors, offering an end-to-end solution tailored for home improvement businesses. Its focus on automation, robust estimation features, comprehensive production management tools, and personalized customer support make it a valuable asset for maximizing efficiency and growth. By choosing Builder Prime over Improveit 360, contractors can benefit from a platform that prioritizes ease of use and effectiveness in every aspect of their business operations.