Introduction to Computing Platform Support
Cadence Virtuoso works in collaboration with hardware platform partners to ensure seamless operation across various UNIX- and PC-based systems. This support ensures that clients can leverage Cadence's innovative technology on a wide range of platforms for optimal performance and results.
Cadence Support Matrix & Roadmap
Cadence provides an up-to-date support matrix that showcases the current technology releases and the compatible operating systems across UNIX and PC platforms. By referencing this matrix, users can verify the compatibility of their systems with Cadence products and plan their operations accordingly. Additionally, the Cadence Compute Platform Roadmap outlines the future trajectory of the platform, giving users insights into upcoming features and enhancements.
End-of-Life Communications
Cadence ensures transparency in its support processes by communicating upcoming End-of-Life (EOL) scenarios for specific operating systems like Red Hat Enterprise Linux, CentOS Linux, Windows Server, SUSE Linux Enterprise Server, Solaris, IBM AIX, and others. This proactive communication allows users to prepare for transitions, upgrades, or migrations to maintain the functionality and security of their Cadence Virtuoso systems.
Cadence Premium Support & Online Assistance
In addition to basic support, Cadence offers premium support services for clients seeking dedicated assistance and expedited resolutions. The 24/7 Cadence Online Support portal provides a convenient platform for customers to access software downloads, get guidance on computing platform support, and connect with customer support contacts for personalized assistance.
Enhancing Customer Experience
By prioritizing computing platform support and customer service, Cadence empowers users to maximize the value of their investment in Virtuoso. Through continuous updates, clear communication channels, and comprehensive resources, Cadence ensures that clients can overcome technical challenges, optimize their systems, and achieve their design goals efficiently and effectively.