Experienced Support for Educational Institutions
Instructure's Canvas LMS offers comprehensive support and services tailored to the needs of educational institutions in Australia. With a team of in-house experts, schools can align their vision and successfully implement Canvas and other Instructure products. The support spans from setting strategic objectives to launching LMS initiatives, engaging students and teachers, and continuously evaluating and improving processes. Instructure's expertise ensures that schools have the necessary guidance and assistance at every step of their educational journey.
Comprehensive Services Offered
Instructure provides a range of services to cater to the diverse needs of educational institutions. These services include Learning Services, Technical Services, Canvas Certified programs, and Strategic Consulting. Whether institutions need assistance in front-end user education or back-end integrations, Instructure has the expertise to support and guide the implementation process effectively. Through strategic planning and actionable plans, schools can enhance platform adoption, student engagement, and overall educational initiatives.
Product Training and Professional Learning
Instructure's training services are designed to empower faculty, staff, administrators, and leaders with the knowledge and skills to effectively utilize their products. A variety of training offerings are available to meet the needs of synchronous or asynchronous learning. Additionally, seasoned instructional designers are on hand to provide guidance in course development, evaluations, enhancements, and design workshops. The goal is to enhance learning experiences and facilitate a seamless adoption of Instructure products.
Canvas Support Tiers
Instructure offers world-class helpdesk support through various tiers tailored to institutions' specific needs. Staffed by in-house Canvas experts, these support tiers provide service-level agreements for quick resolutions to queries and issues. Institutions can choose from different support levels, including Tier 1, which offers 24/7 direct support for all users. The support aims to accelerate technology adoption, assess usage, and enhance the overall student experience within the learning environment.
Engaging with Instructure's Services
Educational institutions looking to leverage Instructure's support and services can easily reach out to explore the available options. By contacting Instructure, schools can gain insights into the full range of offerings, receive tailored recommendations, and kickstart their journey towards transformative educational experiences. With a focus on empowering educators and students, Instructure's support and services pave the way for innovative teaching and learning practices in Australia.