Exceptional Customer Care Portal
CDK Global is dedicated to putting its customers at the core of all activities, ensuring personalized, proactive, and consistent experiences every day. To achieve this, CDK offers exceptional levels of support and care through modern and intuitive tools. The Customer Care Portal serves as a key hub for accessing various support options for all CDK products. From AI-driven self-service to live agent chat, phone support, and online case submissions, the portal provides seamless and efficient assistance around the clock.
24/7 Support Options
Customers can benefit from CDK Global's AI-driven knowledge base search that delivers quick answers to queries at any time. Live agent chat enables users to receive swift and convenient responses to their questions. For urgent matters, speaking with a support agent over the phone is also an option. Additionally, customers can submit online cases 24/7 for less pressing topics, ensuring that all support needs are addressed promptly.
Accessible Support Channels
CDK Global's primary support channels offer a range of options to suit different preferences. Customers can access the Customer Care Portal online or reach out via phone support during the designated hours. The toll-free support number, 866.668.5394, ensures easy contact for all CDK product support needs. Furthermore, CDK has made important support changes to streamline the support process, enhancing customer experience and efficiency.
Operational Support Services
In addition to product support, CDK Global provides operational support services for various needs. Customers can contact the Billing Helpdesk for assistance with billing-related queries or reach out regarding laser device supplies and branded specialty items. Whether it's CDK printer toner, laser printer paper, or other supplies, customers can access support for these essential operational components.