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CDK Global - Guard Against Connection and Security Failure with Network & Communication Services

The Importance of Network & Communication Services

In today's digitally-driven world, the backbone of any successful business lies in its network and communication infrastructure. CDK Global understands the critical role that reliable and secure communication systems play in the automotive industry, especially for dealerships. With the increasing reliance on technology for every aspect of operations, from customer interactions to inventory management, having a robust network and communication setup is non-negotiable. CDK Global's Network & Communication Services offer a comprehensive solution to guard against connection and security failures, ensuring that your dealership operates smoothly and securely.

Guarding Against Potential Threats

The threat landscape for businesses, including automotive dealerships, has become increasingly complex. Cyberattacks are on the rise, with a significant percentage of dealerships falling victim to security breaches. CDK Global's Network & Communication Services provide a multi-layered approach to cybersecurity, offering peace of mind and proactive protection against potential threats. By implementing advanced security measures and robust communication protocols, your dealership can minimize the risk of data breaches, system outages, and other disruptions that can have far-reaching consequences.

Ensuring System Stability and Resilience

A single security breach or network outage can have detrimental effects on your dealership's operations and reputation. CDK Global's Network & Communication Services aim to strengthen every aspect of your communication infrastructure, ensuring stability, resilience, and uninterrupted connectivity. Whether it's optimizing your Wi-Fi and internet connections, enhancing collaboration tools, or implementing robust cybersecurity measures, CDK Global's solutions are designed to keep your dealership safe, secure, and fully operational at all times.

Empowering Customer Trust and Satisfaction

Customers entrust dealerships with their personal data and expect a seamless and secure experience throughout their interactions. Any lapse in communication or security can erode trust and loyalty, leading to potential loss of business. By investing in CDK Global's Network & Communication Services, you not only protect your customers' data but also demonstrate your commitment to their safety and satisfaction. Strengthening your dealership's communication channels and security protocols can significantly enhance customer trust and loyalty, positioning your business for long-term success.

Empowering Automotive Retail: Insights from CDK CONNECT Event

Introduction to CDK CONNECT Event

CDK Global, a prominent automotive retail software provider, is set to host its fourth annual CDK CONNECT event on October 22. This virtual event aims to bring together dealers, OEMs, and software development partners to explore fresh perspectives on how the automotive retail sector is evolving to align with industry trends. Attendees will gain valuable insights on strategies to enhance revenue streams amidst the evolving landscape of automotive retail.

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Empower Your Team with CDK University Training

CDK University: Education and Skill Development Solutions

CDK University offers the education and hands-on experience needed for success in various roles within your dealership. With access to expert-led training, interactive learning modules, real-world scenario exploration, and industry-recognized certifications, CDK University equips your team with the necessary tools for growth and competency.

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CDK Global Trust Center: Securing Dealership Operations and Data

Building Trust Through Action

CDK Global's Trust Center is dedicated to providing advanced protection and solutions for dealerships to build and grow their businesses. By partnering with CDK, dealerships can access a platform that prioritizes security to address today's challenges and anticipate future innovations. This collaborative approach ensures that dealerships can operate with confidence and focus on serving their customers while CDK handles the technology and security aspects.

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Enhancing Customer Experience in the Automotive Industry with CDK Global

Improving Inventory Management and Purchase Process

In November, CDK Global's solutions in the automotive sector showed a significant improvement in customer experience. The availability of robust inventories and the ability for customers to easily find the car they desired led to a notable increase in the CDK Ease of Purchase score. This score rose to 91% from 87% in October, approaching the high of 93% seen in August. The enhanced inventory management and streamlined purchase process resulted in three out of five car buyers finding the car they wanted in stock, a substantial increase from the previous month.

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Navigating Inventory Challenges: CDK Global Insights on Car Buying Experience in October

Inventory Impact on Ease of Purchase

In October, CDK Global observed a notable decrease in the Ease of Purchase score, with only 87% of car buyers finding the process easy. This decline from the previous months suggests that disruptions in inventory, such as stop sales, model year turnovers, and natural disasters, have affected the car buying experience. Despite the drop, the current score is still higher than the same period last year, indicating ongoing challenges for franchised car dealers.

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