Empower Your Team with CDK University Training

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-CDK Global

Empower Your Team with CDK University Training

CDK University: Education and Skill Development Solutions

CDK University offers the education and hands-on experience needed for success in various roles within your dealership. With access to expert-led training, interactive learning modules, real-world scenario exploration, and industry-recognized certifications, CDK University equips your team with the necessary tools for growth and competency.

CDK University Training Benefits

The training provided by CDK turns seasoned users into experts, offering them the opportunity to learn about new features within CDK Solutions and stay updated on industry trends. This investment in education empowers your team to maximize the potential of your CDK products, ultimately benefiting your business's performance and efficiency.

Accelerate Your Team's Knowledge and Productivity

CDK University offers role- and product-based certification programs that enhance knowledge and boost productivity within your team. By investing in these training opportunities, you are ensuring that your employees have the skills and proficiency required to excel in their roles, contributing to better dealership operations and overall success.

Comprehensive Education Solutions by CDK

CDK University provides a range of educational resources tailored to different aspects of dealership operations. From product education to process and skill development, as well as advanced leadership training, CDK's certification programs and learning plans cover every essential area to help your team grow and thrive in their roles.

Who We Serve and How We Help

CDK Global caters to a diverse range of clients including auto dealerships, Original Equipment Manufacturers (OEMs), Independent Software Vendors (ISVs), and those in the heavy truck industry. CDK helps businesses overcome challenges such as sales exhaustion, lack of trust, growth limitations, and security concerns, offering solutions in digital retail, customer relationship management, finance & insurance, dealer management systems, fixed operations, network services, and more.

CDK Global Trust Center: Securing Dealership Operations and Data

Building Trust Through Action

CDK Global's Trust Center is dedicated to providing advanced protection and solutions for dealerships to build and grow their businesses. By partnering with CDK, dealerships can access a platform that prioritizes security to address today's challenges and anticipate future innovations. This collaborative approach ensures that dealerships can operate with confidence and focus on serving their customers while CDK handles the technology and security aspects.

Read article

Enhancing Customer Experience in the Automotive Industry with CDK Global

Improving Inventory Management and Purchase Process

In November, CDK Global's solutions in the automotive sector showed a significant improvement in customer experience. The availability of robust inventories and the ability for customers to easily find the car they desired led to a notable increase in the CDK Ease of Purchase score. This score rose to 91% from 87% in October, approaching the high of 93% seen in August. The enhanced inventory management and streamlined purchase process resulted in three out of five car buyers finding the car they wanted in stock, a substantial increase from the previous month.

Read article

Navigating Inventory Challenges: CDK Global Insights on Car Buying Experience in October

Inventory Impact on Ease of Purchase

In October, CDK Global observed a notable decrease in the Ease of Purchase score, with only 87% of car buyers finding the process easy. This decline from the previous months suggests that disruptions in inventory, such as stop sales, model year turnovers, and natural disasters, have affected the car buying experience. Despite the drop, the current score is still higher than the same period last year, indicating ongoing challenges for franchised car dealers.

Read article

Revolutionizing Automotive Dealerships with CDK Global's Dealership Xperience Platform

CDK Global's Ongoing Innovation with Key Partners

CDK Global has recently extended its service agreement with Holman, one of the largest privately-owned dealership groups in the U.S. This partnership highlights CDK's commitment to ongoing innovation of the Dealership Xperience Platform. By collaborating with key partners like Holman, CDK continues to revolutionize the automotive retail industry, offering cutting-edge solutions and services to enhance the dealership experience for customers and employees alike.

Read article

Transforming Auto Dealerships with CDK Global Solutions

Enhancing Customer Experience

In today's digital age, consumers expect a seamless and efficient car buying experience. CDK Global offers a comprehensive digital retailing platform that simplifies the process for customers, whether they choose to shop online or in the showroom. By allowing customers to lead their buying journey and reducing wait times, dealerships can enhance customer satisfaction and drive sales. Additionally, CDK Global's Customer Relationship Management (CRM) solution enables dealers to connect with leads effectively and strengthen existing relationships, leading to real growth opportunities.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Products-CDK Global