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Products-CDK Global

Empowering Independent Software Vendors with CDK Global Solutions

Partnering For Data-Driven Success

CDK Global provides Independent Software Vendors (ISVs) with cutting-edge Data and Intelligence solutions that enable seamless integration and selling to dealers. By partnering with CDK, ISVs can access the tools needed to enhance their offerings and expand market reach.

Driving Customer Experience Innovation

ISVs play a crucial role in offering unique options to dealerships, and CDK Global supports them by providing unparalleled choices and opportunities. By facilitating connections between dealers, manufacturers, and ISVs, CDK helps drive innovation and improve the overall customer experience.

Harnessing Valuable Data Insights

Through CDK's powerful data insights, ISVs can create tailored solutions that drive dealership success. Leveraging analytics, artificial intelligence, and market data, ISVs can gain a competitive edge and deliver innovative products that meet the evolving needs of the automotive industry.

Streamlining Integrations for Efficiency

CDK Global's APIs, managed data services, and Fortellis platform streamline integration processes, making it fast and hassle-free for ISVs to connect with dealerships. By simplifying integrations, ISVs can focus on building exceptional solutions without the burden of complex technical challenges.

Empowering Innovation with Fortellis

Fortellis, CDK Global's innovative platform, empowers dealerships to build apps, innovate, and integrate seamlessly through APIs and workflows. By connecting OEMs, dealers, and software developers, Fortellis fosters collaboration and drives digital transformation in the automotive industry.

Transforming the Automotive Industry

ISVs looking to make a mark in the automotive industry can leverage CDK Global's expertise and solutions to drive transformative change. By harnessing the power of data, innovative technologies, and strategic partnerships, ISVs can revolutionize the way dealerships operate and interact with customers.

Revolutionize Auto Retailing with CDK Global

Modernize Car Buying and Selling

CDK Global offers cutting-edge digital retailing solutions that go beyond the traditional dealership experience. By integrating online and showroom transactions seamlessly, CDK creates a holistic omnichannel experience for both dealers and customers. This modern approach to car buying and selling not only streamlines processes but also enhances customer satisfaction and engagement.

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CDK Global: Elevating Customer Support to the Next Level

Exceptional Customer Care Portal

CDK Global is dedicated to putting its customers at the core of all activities, ensuring personalized, proactive, and consistent experiences every day. To achieve this, CDK offers exceptional levels of support and care through modern and intuitive tools. The Customer Care Portal serves as a key hub for accessing various support options for all CDK products. From AI-driven self-service to live agent chat, phone support, and online case submissions, the portal provides seamless and efficient assistance around the clock.

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Transforming Automotive Industry with CDK Global Data and Intelligence Solutions

Partnering with ISVs for Data-Driven Success

CDK Global offers Data and Intelligence solutions for Independent Software Vendors (ISVs) to seamlessly integrate and sell to dealers. By partnering with CDK, ISVs gain access to tools that enable them to connect dealers, manufacturers, and providers efficiently, opening up new opportunities and choices for dealerships.

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Unlocking Automotive Success with AI: Insights and Innovations by CDK Global

The Impact of AI in Automotive Industry

The automotive industry is witnessing a transformative shift with the integration of Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) technologies. CDK Global's recent research showcases that 68% of dealerships have experienced positive impacts on their operations due to AI adoption, reflecting a significant trend in the industry. By surveying nearly 250 executives and department heads, CDK Global's study provides valuable insights into the current perceptions and future prospects of AI in the automotive retail sector.

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Empowering Dealerships with CDK Global's Service Department Solutions

Building Trust and Enhancing Customer Experience

CDK Global's Service Department solutions aim to address the lack of trust that often impacts profits in the automotive industry. By providing dealerships with tools to make car servicing less intimidating for consumers, CDK Global helps build trust and rapport with customers. Through improved communication channels like text, voice, and video, dealerships can ensure that clients understand the repair process better, leading to increased trust and loyalty. By minimizing wait times and increasing efficiency, dealerships can enhance customer comfort and satisfaction.

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