Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-CDK Global

Empowering OEMs and Dealer Networks with CDK Global Solutions

The Power of CDK Across the Customer Journey

At CDK Global, their focus is on empowering Original Equipment Manufacturers (OEMs) and Dealer networks to fully serve consumers throughout the entire customer journey, from shopping to owning their vehicles. By ensuring a seamless experience at every touchpoint, CDK helps build trust and loyalty between OEMs, dealers, and customers.

Driving OEM Execution

CDK's solutions strengthen the relationship between OEMs and dealers by optimizing the workflow and enhancing the customer experience. By bridging the gaps and maximizing partnerships, CDK ensures that both OEMs and dealers can effectively navigate the customer journey while fostering a sense of trust and loyalty.

CDK Solutions for OEMs

CDK offers a range of solutions tailored to OEMs, including the Modern Retail Suite, which provides an omnichannel experience for customers by integrating digital sales platforms. The Fixed Operations solution helps dealers maximize service opportunities by providing real-time vehicle health status, and CDK's Intelligence platform extracts valuable data insights to improve overall performance.

OEM Integrations

One of CDK's key strengths is its ability to facilitate seamless integrations between OEM systems, dealer systems, CDK platforms, and third-party partners. By creating powerful connections and enabling smooth communication, CDK ensures that all stakeholders in the automotive retail ecosystem can operate efficiently and effectively.

Connect With CDK Global

To learn more about how CDK can build and nurture your OEM and dealer network ecosystems, you can contact them through their corporate number at 847.397.1700 for general inquiries, 866.668.5394 for support, or 833.620.2129 for sales assistance. By partnering with CDK Global, OEMs and dealers can stay ahead of industry trends and leverage cutting-edge solutions to enhance their operations.

Enhancing Customer Engagement with CDK CRM at Mazda Roseville

Powerful Engagement Strategies

Mazda Roseville, led by the dedicated Executive Manager Jason Griffin, prioritizes engaging with customers promptly and effectively to ensure a superior buying experience. With a focus on real-time communication, the dealership excels in engaging with customers within 15 minutes of contact during business hours, setting a high standard for responsiveness and customer service in the digital selling space.

Read article

Empowering Automotive Dealerships with CDK Global Solutions

Mazda Roseville Knows How To Leverage the Power of Engagement

At Mazda Roseville, Executive Manager Jason Griffin highlighted the significant advantage their dealership gained by incorporating CDK CRM into their suite of tools. This enhancement in real-time communication has positioned them ahead of competitors like Carvana and Vroom in the digital selling space. Their success story showcases how CDK Global's solutions empower dealerships to engage with customers effectively.

Read article

Transforming Dealership Operations with CDK Dealership Xperience at Greenway Automotive Group

The Partnership Renewal and CDK's Commitment to Innovation

CDK Global, a leader in automotive retail software solutions, has renewed its agreement with Greenway Automotive Group, a prominent dealership group in the U.S. This renewal extends the partnership that began in 2020 when Greenway transitioned from a competitor to CDK. The renewed agreement emphasizes CDK's commitment to providing Greenway with the innovative CDK Dealership Xperience platform, designed to revolutionize dealership operations in the digital era. Greenway's President, Carl Atkinson, highlights the significance of this partnership, expressing how CDK has been crucial to their success and emphasizing the value they place on this relationship.

Read article

Empower Your Auto Dealership with CDK Global Email Preference Signup

Revolutionizing Auto Dealership Operations

CDK Global offers a cutting-edge solution for auto dealerships to streamline their operations and enhance customer satisfaction. By signing up for email notifications, dealers can stay ahead of industry trends, updates, and innovations, ensuring they are always well-informed and prepared to meet customer demands. CDK Global's email preference signup empowers auto dealerships to make data-driven decisions, optimize workflows, and drive profitability.

Read article

Empowering Automotive Dealerships with CDK Global's Automotive CRM Solution

Drive Customer Engagement and Profitability

CDK Global's Automotive CRM software is designed to help automotive dealerships build stronger relationships and drive growth by putting customers first. With seamless integration with Digital Retail, Finance, Desking, Credit, and Compliance, the CRM solution optimizes operations and ensures a seamless customer experience. By connecting smarter and faster, dealers can make data-driven decisions to move their business forward with comprehensive reporting. This empowers dealers to drive profitability through customizable workflows that drive engagement and give customers the freedom to choose the experience they desire.

Read article