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Products-CDK Global

Transforming Automotive Industry with CDK Global Data and Intelligence Solutions

Partnering with ISVs for Data-Driven Success

CDK Global offers Data and Intelligence solutions for Independent Software Vendors (ISVs) to seamlessly integrate and sell to dealers. By partnering with CDK, ISVs gain access to tools that enable them to connect dealers, manufacturers, and providers efficiently, opening up new opportunities and choices for dealerships.

New Ways To Improve the Customer Experience

ISVs play a crucial role in enhancing the customer experience at dealerships by offering unique solutions. CDK Global supports ISVs in this endeavor by providing valuable insights and data that can drive dealership success. Leveraging these resources can help ISVs create innovative solutions that cater to evolving customer needs.

Expand Your Reach and Simplify Integrations

With CDK Global's extensive network, ISVs can reach a wider audience of dealerships, leading to increased business opportunities. The platform also simplifies integrations through APIs, managed data services, and the Fortellis platform. This streamlined process allows ISVs to focus on developing high-quality solutions without the hassle of complex integrations.

Data Is Your Competitive Edge

CDK Global empowers ISVs with advanced analytics, artificial intelligence, and market data that can be leveraged to gain a competitive edge. By harnessing the power of data insights, ISVs can create solutions that are not only innovative but also tailored to meet the specific needs of dealerships and customers.

Fortellis and CDK Global API Solutions

The Fortellis platform by CDK Global allows dealerships to build apps, innovate, and connect with APIs and workflows. ISVs can take advantage of CDK Global API solutions available on Fortellis to integrate various systems, data, and algorithms seamlessly. This enables ISVs to unlock new possibilities for collaboration and development within the automotive industry.

Start Innovating Today with CDK Global

For ISVs looking to transform the automotive industry, CDK Global offers a range of solutions and support to kickstart innovation. By partnering with CDK Global, ISVs can revolutionize the way dealerships operate and engage with customers. Contact CDK Global today to learn how they can help you drive success in the automotive industry.

Unlocking Automotive Success with AI: Insights and Innovations by CDK Global

The Impact of AI in Automotive Industry

The automotive industry is witnessing a transformative shift with the integration of Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) technologies. CDK Global's recent research showcases that 68% of dealerships have experienced positive impacts on their operations due to AI adoption, reflecting a significant trend in the industry. By surveying nearly 250 executives and department heads, CDK Global's study provides valuable insights into the current perceptions and future prospects of AI in the automotive retail sector.

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Empowering Dealerships with CDK Global's Service Department Solutions

Building Trust and Enhancing Customer Experience

CDK Global's Service Department solutions aim to address the lack of trust that often impacts profits in the automotive industry. By providing dealerships with tools to make car servicing less intimidating for consumers, CDK Global helps build trust and rapport with customers. Through improved communication channels like text, voice, and video, dealerships can ensure that clients understand the repair process better, leading to increased trust and loyalty. By minimizing wait times and increasing efficiency, dealerships can enhance customer comfort and satisfaction.

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Empowering OEMs and Dealer Networks with CDK Global Solutions

The Power of CDK Across the Customer Journey

At CDK Global, their focus is on empowering Original Equipment Manufacturers (OEMs) and Dealer networks to fully serve consumers throughout the entire customer journey, from shopping to owning their vehicles. By ensuring a seamless experience at every touchpoint, CDK helps build trust and loyalty between OEMs, dealers, and customers.

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Enhancing Customer Engagement with CDK CRM at Mazda Roseville

Powerful Engagement Strategies

Mazda Roseville, led by the dedicated Executive Manager Jason Griffin, prioritizes engaging with customers promptly and effectively to ensure a superior buying experience. With a focus on real-time communication, the dealership excels in engaging with customers within 15 minutes of contact during business hours, setting a high standard for responsiveness and customer service in the digital selling space.

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Empowering Automotive Dealerships with CDK Global Solutions

Mazda Roseville Knows How To Leverage the Power of Engagement

At Mazda Roseville, Executive Manager Jason Griffin highlighted the significant advantage their dealership gained by incorporating CDK CRM into their suite of tools. This enhancement in real-time communication has positioned them ahead of competitors like Carvana and Vroom in the digital selling space. Their success story showcases how CDK Global's solutions empower dealerships to engage with customers effectively.

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