North America Support
For drivers in North America, ChargePoint Cloud Services offers comprehensive assistance for EV drivers and ChargePoint Home Flex users. For any help related to charging sessions, account inquiries, or app support, individuals can reach out via the toll-free number provided, available 24/7. Additionally, there is a dedicated channel for opening driver support cases to promptly address any issues. Station owners, installers, partners, and those in need of sales support also have a round-the-clock service available. By contacting the specified toll-free number, individuals can access sales assistance, technical support, or any other queries related to station management.
Europe Support
In Europe, ChargePoint Cloud Services extends its support to EV drivers, station owners, installers, and partners across various countries. EV drivers can avail assistance for charging sessions, account management, and app troubleshooting through dedicated support channels. Moreover, support for station owners, installers, partners, and sales inquiries is available in multiple languages during specified hours. Countries like Austria, Belgium, Denmark, France, Germany, Italy, Ireland, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom have country-specific phone numbers for easy access to the support services provided by ChargePoint.
Asia Pacific Support
For drivers in the Asia Pacific region, ChargePoint Cloud Services offers support in countries like Australia. EV drivers can receive assistance for their accounts, charging sessions, and any app-related queries around the clock. Station owners in this region also have dedicated channels for support and sales inquiries, ensuring a seamless experience for managing charging stations. By contacting the specified support numbers, individuals can access the necessary help and guidance required for their EV charging needs.