Introduction to ChargePoint Training & Certification Program
The ChargePoint Training & Certification program is designed to empower technicians, businesses, and partners in the electric vehicle (EV) charging industry. By offering a comprehensive curriculum that combines general electrical and EV supply equipment knowledge with product-specific courses, technicians can enhance their skills to efficiently install, commission, and repair any ChargePoint station. This program leverages ChargePoint's technical expertise, partner network, and industry connections to set technicians up for success.
Benefits of the Program
Participating in the ChargePoint Training & Certification program offers a multitude of benefits for technicians and businesses alike. Technicians can grow their customer base by fulfilling installation and service requests that require a certified technician. Moreover, acquiring certification leads to increased efficiency, reduced callbacks, and improved customer satisfaction. Additionally, staying up to date on the latest EV charging technology helps technicians develop their expertise and establish a strong presence in the growing EV industry.
Customized Learning Paths
The program offers modular certifications for AC and DC charging, allowing technicians to choose the certification that aligns with their expertise or pursue both for a comprehensive understanding. Practical product-specific trainings are also available for technicians to gain hands-on experience with the ChargePoint stations they work with. Technicians can work through the curriculum at their own pace, taking exams online in a fully virtual environment.
ChargePoint Product Microcredentials
In addition to AC and DC certifications, technicians can earn microcredentials in specific ChargePoint products such as CPF50, CT4000, CP6000, and more. These microcredentials enhance the technician's expertise, culminating in accreditations like ChargePoint-certified technician, Product specialist, AC EVSE expert, and DC EVSE expert. These accreditations provide badges that technicians can showcase on professional platforms, highlighting their expertise.
Support and Resources
ChargePoint is dedicated to supporting certified technicians with resources like datasheets, installation guides, onboarding materials, MasterSpec files, CAD files, and the ChargePoint installer app. Frequently asked questions address common queries about the program, ensuring technicians have the information they need. As a Proud Ambassador-level partner of NECA, ChargePoint collaborates with organizations to provide educational resources for technicians.