Welcome to Knowledge Base!

KB at your finger tips

Book a Meeting to Avail the Services of Cognigy.AI overtime

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Cognigy.AI

(Go to Product)

Cognigy.AI Legal Information and Dispute Resolution Support

Legal Notice and Information

Cognigy.AI provides detailed legal information on its website, including the company's address, registration details, and contact information. This ensures transparency and compliance with legal requirements for online platforms.

Liability for Contents

As a service provider, Cognigy.AI is liable for its own website content as per the German Telemedia Act. The company maintains that it will promptly remove any illegal content once they become aware of it, ensuring legal compliance and ethical standards.

Liability for Links

Cognigy.AI includes external links on its platform, acknowledging that they are not responsible for the content on those third-party websites. However, they commit to removing any links leading to illegal content as soon as they are made aware of them, prioritizing user safety and legal adherence.

Copyright Compliance

Cognigy.AI follows German copyright laws diligently, ensuring that all published content respects copyright regulations. They emphasize the importance of obtaining proper permissions for any reproduction, editing, or distribution of their content, demonstrating their commitment to upholding intellectual property rights.

Dispute Resolution Support

In line with EU regulations, Cognigy.AI provides information on dispute resolution mechanisms, including the European Commission's online platform for resolving conflicts. They confirm their willingness to engage in dispute resolution procedures but are not obligated to participate in consumer arbitration board proceedings, maintaining transparency and accountability.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of Cognigy.AIovertime

Introducing Agentic AI: The Future of Autonomous, Goal-Oriented AI for Enterprise Contact Centers

Expanded Job Market and More with Cognigy.AI v4.95

The latest release of Cognigy.AI, version 4.95, brings an extension to the Job Market offering with a new Health Insurance AI Agent. This AI Agent is ready-made and readily available for use, offering enhanced capabilities to streamline processes and improve efficiencies within the enterprise.

Read article

Empowering Enterprise Contact Centers with Agentic AI from Cognigy.AI

Cognigy's Positioning as a Leader in AI Agent Platforms

Cognigy has been recognized by Aragon Research, Inc. as a Leader in the "The Aragon Research Globe™ for AI Agent Platforms, 2025" due to its completeness of strategy and performance. This acknowledgment showcases Cognigy's commitment to providing AI-powered customer service solutions that drive meaningful customer interactions and deliver measurable outcomes.

Read article

Agentic AI: The Revolutionizing Solution for Enterprise Contact Centers

State-of-the-Art Voice AI for Customer Service

Experience the cutting-edge capabilities of agentic AI with Cognigy.AI's ultra-fast voice AI that efficiently assists customers with inquiries, service relocations, and consultations. Witness the seamless integrations and high-level performance of AI in enhancing customer service experiences.

Read article

Agentic AI Revolution: Enhancing Enterprise Contact Centers with Cognigy.AI Agents

Transforming Customer Service

Cognigy.AI offers AI Agents tailored for contact centers, ensuring instant and personalized service on any channel. These digital workers are available 24x7, fluent in over 100 languages, and excel in delivering exceptional customer support.

Read article

Elevating Enterprise Contact Centers with Cognigy's Agentic AI: A Transformational Approach to Customer Service Automation

Revolutionizing Customer Service Automation

Cognigy Agentic AI introduces a groundbreaking approach to customer service automation by enabling AI Agents to think, adapt, and collaborate seamlessly with human agents and other AI. This next-generation AI workforce navigates complex queries with unparalleled flexibility, precision, and hyper-personalization, revolutionizing the way enterprises engage with their customers.

Read article