Introduction to AI-Powered Chatbots Webinar Series
Comm100 Chatbot presents the first webinar in their AI-Powered Chatbots series, focusing on the creation and design of intents and flows. This webinar aims to simplify the chatbot journey by explaining the foundational concepts behind building successful bots.
Key Focus Areas
The webinar covers essential topics such as understanding the types of chatbots (NLP vs. Generative AI), the importance of intents in creating tailored responses, designing effective flows for seamless user interactions, and building intents based on frequently asked questions and knowledge base items to reduce the load on live chat support teams.
Speakers and Insights
The webinar features Maria Fielder, Director of Learning, Training, and Development at Comm100, and Chad Weiss, AI Architect at Comm100. They provide valuable insights into best practices and real-world applications of creating and designing chatbot intents and flows.
Getting Started with Comm100
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