Customer Success Resources
At Dassault Systèmes, we are dedicated to empowering your journey with 3DEXPERIENCE solutions. Our Customer Success Resources offer a range of tools and services to support you along the way. Whether you are a new user looking to get started or a seasoned professional seeking advanced assistance, we have the resources to enhance your experience.
Hardware & Software Certification
One of the key aspects of our support is Hardware & Software Certification. We verify the compatibility and reliability of both hardware and software, ensuring seamless integration and optimal performance. By certifying your configuration, you can have peace of mind knowing that your tools will work together efficiently, providing you with a reliable and productive workflow.
Software Downloads
Staying up-to-date with the latest software versions is crucial to ensure your operations are running on cutting-edge technology. Through our Software Downloads platform, you can easily access and download the latest versions of our software. By keeping your software updated, you can take advantage of new features, enhancements, and improvements that will boost your productivity and efficiency.
3DEXPERIENCE platform SaaS Support
For users of the 3DEXPERIENCE platform Software as a Service (SaaS), we offer dedicated support pages to address any issues or queries you may have. Our SaaS support is tailored to provide you with the necessary resources to maximize your experience with the platform, ensuring smooth operation and optimal performance.
Onboarding Process
Embarking on your journey with Dassault Systèmes CATIA starts with our Onboarding process. This tailored process is designed to get you up and running with ease and confidence. From initial setup to personalized training, our Onboarding process guides you through every step, ensuring a smooth transition into using our software effectively.
Community Access
Joining our community of experts and peers can be a valuable resource for expanding your knowledge and staying connected. By participating in our thriving community, you can share insights, seek answers to your questions, and engage with others who understand the challenges you face. Collaborate, learn, and grow with like-minded individuals through our Community Access platform.
Support Policies and Offers
Explore our range of Support Policies and Offers tailored to meet your specific needs. Designed to provide you with solutions that ensure your success and satisfaction, our support policies cover a variety of areas, including technical assistance, updates, and training. Discover how our support can elevate your experience with Dassault Systèmes CATIA.
Knowledge Base and Best Practices
Access our Knowledge Base for a wealth of information and resources to enhance your expertise. From Q&A sessions to expert-written Best Practices articles, our Knowledge Base offers valuable insights and solutions. By leveraging this knowledge, you can optimize your workflows, troubleshoot issues, and discover new ways to maximize the potential of your products.
Expert Support Team
Our dedicated support team is here to assist you in making the most of your Dassault Systèmes CATIA software. Whether you have a question, encounter an issue, or need guidance, our experts are ready to help. With their in-depth knowledge and experience, our support team can address your concerns effectively, ensuring a smooth and productive user experience.