CRM: Streamlined and Personalized Customer Relations
DealerSocket's CRM solution empowers dealerships to streamline workflows, automate sales and marketing processes, and build productive relationships with customers through personalized car buying experiences. By leveraging integrated data mining, desking, and digital retailing tools, dealers can seamlessly manage customer relationships across the entire customer and vehicle lifecycle.
Equity Mining: Targeted Customer Data Utilization
The Equity Mining solution by DealerSocket offers targeted and integrated ways to make the most of customer data and bring customers back to the store. By analyzing insights about past purchases, service habits, communication preferences, and financial indicators, dealers can take actionable steps to enhance customer retention and drive sales.
Websites and Digital Marketing: Driving Marketing ROI
DealerSocket's Websites and Digital Marketing solution provides engaging, responsive, and customized digital solutions to help dealerships drive marketing ROI. With turbo-charged websites and digital tools tailored to specific needs, dealers can attract more customers to their store, enhancing online visibility and customer engagement.
Digital Retail: Seamless Customer Experience
The Digital Retail solution from DealerSocket offers a seamless and transparent customer experience, allowing customers to configure their desired deal online and seamlessly transition from the website to the showroom. This process increases gross profit for dealers and enhances the overall customer journey, leading to higher customer satisfaction.
Inventory Management: Efficient Decision-Making
DealerSocket's Inventory Management solution provides robust, data-driven tools to help dealerships make informed inventory decisions that drive Profit Per Day™. By working with dealers' inventory strategies rather than dictating them, the solution assists in maximizing profits and optimizing inventory turnover.
DMS: Integrated and Expandable System
DealerSocket's DMS solution combines powerful features, award-winning customer service, and over 50 industry integrations to offer a comprehensive system that grows with the dealership's business. With IDMS, dealers benefit from automated workflows, mobile capabilities, and a solution tailored to the specific needs of independent dealers, increasing productivity and efficiency without additional headcount.