Introduction to Deliverect
Deliverect, based in Ghent, Belgium, is a company that provides a software application designed to assist restaurants, cafes, enterprises, and delivery locations in managing their delivery and takeaway channels. The company offers an innovative all-in-one solution for omni-channel restaurant management, simplifying and integrating online order flows to aid in business development.
Data Usage by Deliverect
Deliverect processes personal data in various scenarios, such as website interactions, feedback requests, customer management, supplier relationships, potential customer interactions, business partnerships, job applications, and physical visits to Deliverect premises. The company ensures that personal data is processed in a legal, fair, and transparent manner, with clear purposes outlined for each interaction.
Product Interaction
For website interactions, Deliverect collects user data with consent, including information shared through chatbots. The company also seeks feedback from existing customers to enhance services, manages commercial relationships with customers and suppliers, maintains communication with potential customers, and handles data of job applicants responsibly. Moreover, Deliverect uses CCTV systems at its premises to ensure the safety and security of employees, visitors, and assets.
Data Retention Policy
Deliverect retains personal data for specific periods depending on the purpose of collection and legal obligations. The company follows statutory retention periods and ensures that personal data is only kept for as long as necessary. The data retention policy aims to uphold data protection standards, respect privacy rights, and comply with relevant regulations.