Introduction to Social Media Ordering
Deliverect's Social Media Ordering solution empowers businesses to sell directly on their social media accounts, including Facebook, WhatsApp, and Instagram. By tapping into the vast follower base on these platforms, businesses can turn followers into customers by offering a seamless ordering experience. This innovative approach not only enhances revenue generation but also boosts customer engagement and satisfaction.
Benefits of Social Media Ordering
One of the key advantages of Social Media Ordering is the 34% increase in the average spend. By enabling customers to make impulse purchases through social media, businesses can significantly grow their revenue streams. Additionally, the solution helps in achieving a 14% increase in basket size, as customers tend to order more when the ordering process is convenient and straightforward. Moreover, businesses can witness a remarkable 52% spike in customer satisfaction levels due to the seamless ordering process and improved social media engagement.
Features of Social Media Ordering
Deliverect's Social Media Ordering offers instant and seamless online orders by meeting customers where they are — on social media channels. With features like the 'Order Food' button and in-story stickers, businesses can turn every interaction into a selling opportunity. Moreover, the integration with Meta's powerful business tools allows businesses to leverage marketing tools effectively, create ads, and target customers with customized messages. The secure checkout process supports multiple payment options, including Apple Pay, Google Pay, and credit cards, providing customers with a fast and hassle-free checkout experience.
Expanding Direct-to-Consumer Channels
Apart from Social Media Ordering, Deliverect offers additional channels to drive revenue and improve customer experience. Businesses can create their own online store to take control of the entire ordering process and convert new customers into loyal patrons. The Table Ordering feature, a complete QR code solution for dine-ins, enhances the dining experience by speeding up table turn times and streamlining order management.
24/7 Support and FAQs
Deliverect provides 24/7 in-house support in 40 languages to assist businesses in setting up and running their social media channels seamlessly. Additionally, businesses can access FAQs about Social Media Ordering to get detailed information on selling through various social media platforms, payment methods, and launching loyalty programs.