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Deltek Costpoint Cloud Customer Success Plans

Professional Plan

The Cloud Customer Success Professional Plan is tailored for organizations with entry-level systems and limited support requirements. This plan offers web support during business hours and provides anytime access to the Deltek Support Center. Customers on this plan have access to a full library of self-paced product training in the Deltek Learning Zone. Success planning is guided under this plan to help organizations maximize the benefits of Deltek Costpoint.

Premier Plan

The Cloud Customer Success Premier Plan is designed for businesses that require increased support coverage and enhanced success services. In addition to the benefits of the Professional Plan, customers on the Premier Plan receive 24x5 web, chat, and phone support. They also have access to services from Deltek's Professional Services team, add-on product training discounts, and a named Customer Success Manager for personalized support.

Signature Plan

The Cloud Customer Success Signature Plan caters to organizations with a sophisticated user base and global enterprise environment. This top-tier plan offers all the features of the Premier Plan along with 24x7 support, access to a Technical Account Manager for service monitoring, and quarterly system status reports. Customers on the Signature Plan benefit from industry benchmarking services, dedicated senior Customer Success Manager support, individualized success plans, and quarterly business reviews.

Contact Us

If you're already a Deltek customer and looking to enhance your support and success services with the Cloud Customer Success Plans, you can log in to your support account to explore the available plans. Alternatively, for more information on how Deltek Costpoint Cloud Customer Success Plans can benefit your organization, you can connect with the Deltek sales team. Deltek's tailored solutions empower project-based businesses across various industries to achieve peak performance in every stage of the project lifecycle.

Empowering Government Contractors with Deltek Costpoint Solutions and Support

Deltek Costpoint: Revolutionizing Government Contracting

Deltek Costpoint is a cutting-edge solution designed to revolutionize government contracting by streamlining project management processes and enhancing efficiency across the project lifecycle. With over 30,000 project-based businesses empowered by Deltek, Costpoint offers industry-specific solutions that maximize performance at every stage of the project, ensuring smooth operations and optimal outcomes.

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Deltek Costpoint Resource Center: A Comprehensive Library for Project-Based Businesses

Empowering Project-Based Businesses

Deltek Costpoint offers specialized solutions for over 30,000 project-based businesses, helping them maximize performance throughout the entire project lifecycle. Whether it's managing government contracts, architecture and engineering projects, consulting services, or construction accounting, Deltek Costpoint provides industry-specific tools tailored to meet the unique needs of each sector.

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Enhance Collaboration and Efficiency

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Empowering Success Through Deltek Costpoint Learning Hub

Deltek Learning Hub

Deltek Costpoint provides a comprehensive learning platform through the Deltek Learning Hub. This hub is designed to support customers in increasing their Deltek knowledge, developing essential skills, and ensuring successful utilization of the software. By offering virtual live classes and self-paced courses, Deltek enables teams to thrive and maximize their investment in Costpoint. The Learning Hub acts as a centralized repository for all learning resources related to Deltek products, including documentation, videos, and knowledge base articles, empowering users to achieve peak professional performance.

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Deltek Costpoint: Maximizing Project Success with Industry-Specific Solutions

Deltek's Project Optimization Solutions

Deltek provides software and information solutions that enable users to achieve higher levels of information, management, and collaboration on their projects. With Deltek's industrial expertise, project success is assured, helping businesses achieve peak performance that maximizes productivity at every stage of a project's lifecycle, thus fueling growth.

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