Deltek Standard Care
Deltek Standard Care offers support during business hours and gives you access to the online Deltek Support Center 24/7. This plan is perfect for organizations with entry-level systems and basic support needs. The team of Deltek support professionals will assist you in troubleshooting issues and providing fast resolutions to keep your operations running smoothly.
Deltek Premium Care
Deltek Premium Care is tailored for enterprise organizations that require extended coverage and additional security. In addition to all the benefits of Standard Care, Premium Care includes 24/5 severity 1 support from experienced professionals to address your business' critical needs. This plan also allows for ten authorized contacts within your organization to engage with Deltek for efficient communication.
Deltek Select Care
Deltek Select Care caters to organizations with complex user environments and global operations. It provides priority access to seasoned product experts with extensive experience. Alongside the benefits of Premium Care, Select Care offers 24/7 mission-critical support and assigns a dedicated Select Care Manager to promptly resolve issues and keep you informed about latest product releases and technology updates. By choosing Select Care, you can maximize your Deltek investment while minimizing operational disruptions.