Customer Success Manager
With a Customer Success Manager from BigCommerce, you gain access to dedicated experts who can help advance your ecommerce strategies and business goals. They act as your trusted advisor, understanding your business strategy and recommending solutions to drive success. Your Success Manager serves as an internal advocate, sharing best practices, new features, and integrations to enhance your business. They create a tailored Success Plan each quarter with strategies to boost platform success, improve product performance, provide SEO recommendations, and identify growth opportunities.