Empower Your Team with Customer Success Manager
BigCommerce Success Services offer a dedicated Customer Success Manager to provide expert insights, strategies, and solutions to enhance your ecommerce performance. Your Success Manager becomes an integral part of your team, sharing best practices, new features, and platform updates proactively. They create quarterly Success Plans with tailored ideas to boost your success, from product optimization to SEO recommendations.
Technical Account Management for Optimized Performance
Through BigCommerce, you can access Technical Account Management services to streamline your technical operations. A Technical Account Manager assists in resolving complex tech issues, develops integration strategies, configures apps, and ensures your store's technological health. They provide a Technical Runbook, escalation management, and timely updates on bug fixes and new features relevant to your business.
Enhance Efficiency with BigCommerce University Training
BigCommerce University offers specialized training tailored to enhance your operational efficiency on the platform. The training covers two tracks: Store Set Up and Management for store administrators, and Developer Certification for mastering design and API environments. These courses enable you to become a platform expert, efficiently manage orders, customize storefronts, and develop applications.
Accelerate Growth with Enterprise Growth Package
Take advantage of the Enterprise Growth Package by partnering with a BigCommerce Growth Coach to boost your website traffic and conversion rates. The package includes services like in-depth SEO audits, conversion analysis, keyword strategies, and conversion coaching. Whether you need SEO improvement, conversion optimization, or both, your Growth Coach will guide you toward achieving your business goals.
Get Started with BigCommerce Essentials
If the full suite of services feels overwhelming, consider starting with BigCommerce Essentials to get your ecommerce business up and running efficiently. Essentials provide foundational features and support to kickstart your online store before transitioning to more advanced services like those offered in the Success Services packages.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
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