Unlocking Ecommerce Success with BigCommerce Enterprise Growth Package

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Unlocking Ecommerce Success with BigCommerce Enterprise Growth Package

Customer Success Manager

With a Customer Success Manager from BigCommerce, you gain access to dedicated experts who can help advance your ecommerce strategies and business goals. They act as your trusted advisor, understanding your business strategy and recommending solutions to drive success. Your Success Manager serves as an internal advocate, sharing best practices, new features, and integrations to enhance your business. They create a tailored Success Plan each quarter with strategies to boost platform success, improve product performance, provide SEO recommendations, and identify growth opportunities.

Technical Account Management

For post-launch technical support and advice, the BigCommerce Technical Account Manager is there to ensure your store is optimized for growth and success. This team of technical advisors helps you with complex tech issues, developing strategies for integrations, and configuring native or custom functionality. Your Account Manager serves as your internal advocate and provides Support case oversight. They assist in creating a technical runbook customized for your store, expedite issue resolutions, and offer regular updates on bug fixes, feature requests, and new functionalities tailored to your business needs.

BigCommerce University

BigCommerce University offers training programs designed to accelerate your business growth on the platform. Through specialized training, you can improve operational efficiencies and maximize the potential of BigCommerce. The training is divided into two tracks: Store Set Up and Management for non-technical users, covering front-end design, store configuration, product creation, and order management; and Developer Certification for technical users, focusing on mastering BigCommerce design and API environments to meet your business requirements.

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Boost Your Ecommerce Success with BigCommerce Solutions Architecture

Overcome Complexity

When it comes to designing the intricate details of your ecommerce ecosystem, overcoming complexity is crucial. BigCommerce Solutions Architecting Services offer a solution to this challenge by providing experts who create a blueprint for seamlessly integrating your systems into the BigCommerce platform. Having a Solutions Architect at your side allows you to navigate the complexities of ecommerce with confidence.

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Unlock Your Ecommerce Success with Describely

Powerful Ecommerce Solutions

Describely offers a robust set of tools to help businesses of all sizes thrive in the competitive ecommerce landscape. Whether you're just starting out or running a large enterprise, Describely provides the right solutions tailored to your needs.

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Expand Globally with Describely's International Solutions

Global Commerce Simplified

Describely's international solutions offer a hassle-free way to expand your brand globally. With powerful tools catered to localized site content, currencies, and channels, grow your business effortlessly across the globe.

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BigCommerce Success Services: Empowering Your Ecommerce Growth

Customer Success Manager

A Customer Success Manager from BigCommerce offers dedicated insights and recommendations to enhance your ecommerce strategies and business objectives. Acting as a trusted advisor, the Success Manager collaborates with you to grasp your business strategy and suggest solutions for achieving success. They serve as your primary contact within BigCommerce, sharing best practices, new features, and integrations, while keeping you informed of platform updates.

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Empowering Growth with BigCommerce for Emerging Brands

The Platform Built for Growth and Supportive Team

BigCommerce provides a platform designed for growth, backed by a supportive team ready to assist you every step of the way. Whether you are an emerging brand or an established business, the flexibility and expertise offered by BigCommerce can help you elevate your online presence.

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