Comprehensive Protection with DJI Care Refresh
DJI Care Refresh offers a comprehensive and dependable protection plan for various DJI products, including camera drones and handheld photography devices. This plan covers accidental damages, such as collisions, water damage, and flyaways, as well as natural wear over time. With DJI Care Refresh, users can have peace of mind knowing their valuable equipment is safeguarded.
Benefits of DJI Care Refresh
One of the key benefits of DJI Care Refresh is the option for quick replacement in case of damage. For an additional charge, users can get their damaged products replaced, ensuring they can get back to flying or filming in no time. Additionally, during the service period, the main parts of the product remain covered by the official warranty, providing extended protection and quality assurance.
DJI Care Express for Efficient Replacement
DJI Care Express offers an efficient and effective replacement process, allowing users to receive their replacement product faster. This service provides a seamless experience for those who need quick replacements due to accidents or damage. It ensures that users can continue using their DJI products with minimal downtime.
Two Options for Full Protection
With DJI Care Refresh, users have two options for full protection: a 1-year plan and a 2-year plan. Each plan comes with a specified service period, number of replacements, official warranty coverage, and renewal options. Users can choose the plan that best suits their needs and budget, ensuring their devices are well-protected.
Service Process and Supported Products
The service process for DJI Care Refresh is straightforward, allowing users to register their case for replacement or repair easily. After sending back the damaged product, users can expect to receive their replacement or repaired product within a reasonable timeframe. Additionally, DJI Care Refresh supports a range of products, including DJI Air 3S, Osmo Action 5 Pro, DJI Neo, DJI Avata 2, DJI RS 4 Pro, and DJI RS 4, offering comprehensive coverage for various models.
Extending DJI Care Refresh and Additional Benefits
Users who have purchased DJI Care Refresh can extend their service with the 1-Year Plan at the DJI Store within 15 days after the current service expires. This extension option allows users to continue enjoying comprehensive protection for their DJI products. Furthermore, DJI Care Refresh offers benefits such as flyaway coverage, exclusive repair discounts, rewards for safe use, factory maintenance, and international warranty service, enhancing the overall value of the protection plan.