Comprehensive Support for DJI Imaging Equipment
DJI Ground Station Pro offers exclusive services to ensure that your high-end DJI imaging equipment is well taken care of. You can enjoy comprehensive technical assistance, repair, and maintenance provided by DJI experts, allowing you to focus on creating with greater peace of mind.
Free Repairs and Factory Maintenance
Within the coverage limit, DJI Care Pro offers an unlimited number of free repairs, which covers various incidents like water damage, drop damage, and improper use. Additionally, you can benefit from free battery replacement. Moreover, you will receive one Factory Maintenance service per year, including part testing, firmware updates, fragile-part replacement, and an official maintenance report.
Exclusive Technical Services
DJI Care Pro provides exclusive technical service channels such as online chat and call support for select products. This ensures that you have access to professional support whenever you need assistance with your DJI imaging equipment.
Flyaway Coverage and International Warranty Service
In case of a flyaway incident, DJI Care Pro offers the option to purchase a replacement product at a discounted price for select products. Additionally, you can access services at any DJI Authorized Repair Center globally for eligible products. This international warranty service ensures that you have support wherever you are with your DJI equipment.
Easy Service Process and Extension Options
The service process with DJI Care Pro is simple and efficient, offering exclusive maintenance and repair channels with free two-way shipping. You can easily submit repair requests, track repair progress, and check maintenance reports online. Moreover, you can extend your DJI Care Pro service up to four years through the DJI Store, providing you with extended peace of mind for your DJI imaging equipment.