Ellie Mae Encompass Solutions Overview
Ellie Mae Encompass offers integrated solutions designed to enhance customer retention by providing digital capabilities that enable proactive engagement with customers. By leveraging robust analytics and advanced marketing automation tools, businesses can deliver personalized messages at the right time to increase satisfaction and drive retention.
Featured Retention Products
Ellie Mae Encompass offers a range of featured retention products including the Actionable Intelligence Platform, Customer Service solutions, Servicing Digital tools, ICE Surefire for business growth, Property Data services, Rapid Analytics Platform, and more. These solutions aim to automate communications, provide actionable analytics, deliver exceptional customer service, and streamline processes to boost customer satisfaction and loyalty.
Encompass®: The End-to-End Digital Mortgage Solution
Encompass® by Ellie Mae is a comprehensive digital mortgage solution that simplifies lending and investing at scale. This platform allows businesses to acquire more customers, originate, sell, and purchase loans faster, all within a single system of record. With Encompass, companies can streamline their processes, improve efficiency, and enhance customer experience, ultimately leading to increased customer retention.
Encompass® Connector for Salesforce® and Other Tools
In addition to the core Encompass platform, Ellie Mae offers add-on tools like Encompass Connector for Salesforce® that allows seamless integration between Encompass and Salesforce, enabling teams to access real-time loan information without leaving the Salesforce interface. Other tools like Encompass Consumer Connect®, Encompass CRM, and Lien Alert further enhance customer engagement, communication, and retention strategies.
Additional Retention Solutions
Apart from Encompass, Ellie Mae provides a range of additional retention solutions such as Loss Mitigation, MSP® Mortgage Servicing System, Servicing APIs, Value Range Express, Velocify®, and more. These solutions cater to different aspects of customer retention by offering features like portfolio monitoring, loan servicing software, seamless API integrations, property valuations, and sales automation to drive customer loyalty and satisfaction.