Best use of data to drive automation - Mortgage Solutions, LLC
Mortgage Solutions, LLC demonstrated exceptional innovation by utilizing data from Insights™ by ICE Mortgage Technology® to identify workflow gaps. By implementing automated business rules, they successfully eliminated delays in turn times, enhancing efficiency in the mortgage loan production process.
Best end-to-end efficiency - Global Credit Union
Global Credit Union achieved remarkable end-to-end efficiency by integrating automation into the pre-qualification process. Their system is designed to 'listen' for borrower document uploads, extract relevant data, and trigger ICE Income Analyzer™ early on to streamline the process and eliminate roadblocks, resulting in significant time savings.
Best use of mobile technology - Lennar Mortgage
Lennar Mortgage set a new standard for mobile technology implementation by leveraging a comprehensive suite of ICE solutions. Through task prioritization, shared responsibilities, and the creation of focused workspaces within Encompass® by ICE Mortgage Technology®, Lennar Mortgage achieved efficient task execution and improved overall operational effectiveness.
Best use of mobile technology - Cenlar
Cenlar's launch of the ICE Servicing Digital app as a custom-branded tool for clients revolutionized borrower engagement. This mobile solution not only provides borrowers with convenient access to loan information and payment options but also enables interactive 'what if' payment scenarios, enhancing the overall borrower experience and satisfaction.
Best end-to-end borrower engagement - PenFed Credit Union
PenFed Credit Union's innovative use of Velocify® by ICE Mortgage Technology® for automated communication significantly improved borrower engagement. By automating loan status updates through emails and SMS messages, PenFed accelerated speed-to-lead with an automated dialer, ensuring timely and personalized borrower interactions while using ICE Servicing Digital to facilitate easy submission of maintenance requests, showcasing their commitment to customer care.
Lenders' choice for innovative service provider - Lender Price
Lender Price's secure and event-driven architecture, coupled with seamless integration with the ICE Mortgage Technology® platform, makes them the preferred choice for lenders seeking innovative solutions. By simplifying loan program management and accelerating the introduction of new programs, Lender Price enables ICE customers to stay at the forefront of the industry with cutting-edge technologies.