Cloud Solution for Universidad Interamericana de Puerto Rico
Universidad Interamericana de Puerto Rico made a strategic decision to move to the cloud as part of their disaster-recovery plan. This move proved critical when Hurricane Maria devastated the island, yet the university was able to reopen its doors in just 17 days, showcasing the resilience and flexibility provided by Ellucian's cloud solution. This success story highlights how Ellucian's cloud services enabled the institution to quickly recover and continue its operations even in the face of a natural disaster.
Support and Assistance from Ellucian
Ellucian offers a comprehensive support system to assist institutions in implementing, optimizing, and training on their solutions. The Customer Center serves as a one-stop shop for product documentation, assistance, training, and more. Whether institutions require technical support, guidance on best practices, or training for their staff, Ellucian's services are designed to ensure that institutions can fully leverage their solutions and maximize their impact. Additionally, the company provides avenues for direct contact through the Contact Us page, allowing institutions to easily reach out for assistance whenever needed.