Enhancing Workflow Efficiency with Enjo's Jira Cloud Integration

Enjo

Enhancing Workflow Efficiency with Enjo's Jira Cloud Integration

Connection Steps

To integrate Enjo with Jira Cloud, start by logging into the Enjo dashboard, navigating to Settings, selecting Apps, adding a new app, and choosing Jira. Proceed by adding a new Jira Cloud connection by entering your Jira URL, creating a Jira App link, and completing the necessary steps for linking your domain to Enjo. Finally, acknowledge the steps and connect the Jira cloud account to Enjo.

Settings

Once the Jira connection is established, you can manage it under Dashboard->Settings->Apps. Here, you can view the connected workspace Jira account and make changes or delete the connection as needed.

User Mapping

Utilize the User Mapping feature in Enjo to map Enjo users to Atlassian accounts for team members. This mapping helps Enjo understand the correlation between Enjo users and Atlassian email IDs, facilitating smoother communication and collaboration.

Automatic Mapping of Users

Upon connecting your workspace to the Jira domain, Enjo will automatically attempt to map Jira accounts to Enjo accounts based on profile match confidence. This automated process simplifies user management and enhances the efficiency of account mapping tasks.

Guest Facilitation

Allow unverified users to create and update Jira requests through guest facilitation. By authorizing a Jira account for guest facilitation, guest users can interact within threads using the facilitator's account, ensuring seamless communication and collaboration.

Personal Settings

Verify your Jira account in personal settings to fully utilize Enjo's capabilities for creating Jira tickets from Slack/MS Teams and managing ticket updates. By linking your Jira account and following the verification steps, you can access and update your Jira account information in the Enjo platform.

Use Cases

Enhance workflow efficiency by connecting Jira to Slack, Teams, or webchats for streamlined Jira ticketing processes. Automate ticket creation, configure notifications, and leverage Enjo's integration capabilities to optimize IT teams' communication and task management.

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