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Enjo

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Streamlining Workflow with Enjo's Jira Cloud Integration

Connection Steps

To integrate Jira Cloud with Enjo, start by logging into the Enjo dashboard, proceed to Settings, select Apps, click on +Connect Apps, and choose Jira. Follow the steps provided to link your Jira account to Enjo seamlessly.

Settings

After successfully connecting Jira Cloud with Enjo, you can manage the integration under Dashboard->Settings->Apps. Here, you can further configure the settings related to the Jira connection.

Overview

In the Overview section, you can view the connected workspace Jira account and have the option to delete the connection if needed. This section provides a summary of the linked Jira account.

User Mapping

Utilize the User Mapping feature in Enjo to map Enjo users to Atlassian accounts for your team members. This feature ensures seamless communication between Enjo users and corresponding Atlassian accounts.

Automatic Mapping of Users

Enjo offers automatic mapping of Jira accounts to Enjo accounts based on profile match confidence. With this feature, up to 100% of accounts can be effectively mapped depending on your Jira setup.

Guest Facilitation

Enable Guest Facilitation to allow unverified users to create and update Jira requests. By authorizing a Jira account for guest facilitation, unverified users can engage in Jira activities using the Facilitator's Account.

Setup

Administrators can set up global guest facilitation by navigating to Enjo webapp->Settings->Apps->Jira->Configure->Guest Facilitation and clicking on Authorize. This feature enhances the user experience for guest users within Jira.

Personal settings

Verify your Jira account in personal settings to maximize the benefits of Enjo for creating and updating Jira tickets. By following the verification process outlined in the personal settings, users can seamlessly link their Jira accounts.

Use cases

Enjo's integration with Jira allows for streamlined ticketing processes directly from Slack, Microsoft Teams, and website chats. Administrators can automate ticket creation, configure notifications, and enhance IT team efficiency with this seamless integration.

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Enhance Your Workflow with Enjo Salesforce Sandbox Integration

Introduction to Enjo Salesforce Sandbox Integration

Enjo offers robust integration support for Salesforce Sandbox, allowing seamless connectivity between the two platforms. By combining the power of Enjo's AI agents with Salesforce Sandbox, users can streamline workflows, increase productivity, and enhance customer service capabilities.

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