Customer Experience
Delivering exceptional customer experiences is crucial for businesses, and Epicor ERP solutions excel in creating data-driven engagement at every touchpoint. By leveraging personalized promotions, suggestions, and rewards, businesses can enhance customer loyalty and drive profits. With Epicor ERP, businesses can effectively manage and deliver a seamless shopping experience that keeps customers coming back for more.
eCommerce
In today's digital landscape, expanding beyond the local market is essential for growth. Epicor ERP offers a fully integrated eCommerce storefront that enables businesses to reach a larger audience and drive sales. By being open for business 24/7, businesses can maximize their reach, sales, and customer engagement. With Epicor ERP, businesses can unlock the potential of online selling and tap into new revenue streams.
Order Management & Fulfillment
Efficient order management and fulfillment are key to optimizing business operations. Epicor ERP solutions provide tools to track demand, view real-time inventory, and automate order processing from suppliers. By maximizing investments and making informed purchasing decisions, businesses can avoid stockouts and improve overall operational efficiency. Epicor ERP streamlines the order management process for seamless operations.
Payment Processing
Offering secure and flexible payment options is essential for completing sales transactions smoothly. Epicor ERP's integrated payment processing solutions enable businesses to accept various payment methods, leading to increased sales and customer satisfaction. By leveraging secure PCI compliant credit and debit card processing, businesses can enhance transaction security and processing efficiency.
Point of Sale
Efficiency at the point of sale is crucial for delivering exceptional customer service. Epicor ERP's point of sale solutions enable businesses to complete transactions efficiently, provide faster service, and offer feature-rich loyalty programs. By rewarding loyal customers and enticing new ones with promotions and incentives, businesses can build lasting relationships and drive repeat business. Epicor ERP enhances the overall point of sale experience for both businesses and customers.
Product Inventory
Maintaining optimal inventory levels is essential for business success. Epicor ERP solutions offer comprehensive inventory management tools that track sales volume and inventory changes in real-time. By turning data into actionable insights, businesses can make informed stocking and purchasing decisions to stay ahead of the competition. Epicor ERP empowers businesses to leverage data to drive strategic inventory management decisions.
Rentals
Diversifying revenue streams through rental business offerings can unlock new sources of profit. With Epicor ERP, businesses can enhance their rental operations, streamline processes, and improve customer checkout experiences. From looking up rental items to setting contract terms and rates, Epicor ERP simplifies the rental management process and ensures a seamless customer experience. Businesses can expand into new lines of business with confidence using Epicor ERP.
Retail Back Office
Automating back-office tasks is essential for optimizing operational efficiency. Epicor ERP's retail back-office solutions streamline and automate tedious tasks such as financial management, accounting, workforce management, and employee scheduling. By freeing up time spent on administrative tasks, businesses can focus on serving customers and delivering exceptional experiences. Epicor ERP empowers businesses to enhance productivity and customer satisfaction.