EMEA (Europe, the Middle East and Africa)
For customers in the EMEA region, Esko offers dedicated support services in various countries. Users in France can reach out for software support at 00800 2255 3756 and for hardware support at +33 555334793. Similarly, Germany, Austria, and Switzerland have access to software and hardware support helplines along with email support. Italy, Nordic and Baltic regions, UK and Ireland, Spain, and Benelux countries all have specialized contact details for software and hardware support.
North America (NA)
In North America, Esko Brands provides support through their dedicated phone line at +1 937-560-3163. The USA and Canada have separate phone lines at +1 877-618-3093 for customer support. Fax services are also available at 937-454-1522, while support requests can be sent to support.usa@esko.com for assistance.
Latin America (LATAM)
Esko extends its support services to Latin America, including Mexico. Customers in Latin America can contact the regional helpline at +55 11 3230-2972 for general support, +55 11 3230-2973 for specific software assistance, and supportla.avt@esko.com for AVT Systems queries. Mexico, as part of the LATAM region, has its dedicated support team reachable at +52 55 5615 6381.
Asia-Pacific (APAC)
Esko provides extensive support coverage in the APAC region. Greater China, including Hong Kong and Taiwan, can reach out for support at +86 21 8050 4797. Korea, Japan, Australia, and New Zealand have their localized support contacts listed for software and hardware assistance. India, Indonesia, Malaysia, Philippines, Singapore, and Thailand also have designated support lines for users in the respective countries.