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Espressive, Inc.

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Empower Your Organization with Espressive Integrations

Seamless Integration with Enterprise Platforms

Espressive Barista offers effortless integration with a wide array of enterprise platforms, including ITSM, iPaaS, and RPA tools. With access to thousands of pre-built integrations via the Barista Integration Marketplace, organizations can streamline operations and enhance employee experiences through seamless connectivity.

Automate Resolution of Complex Issues

By autonomously resolving Tier 2 and beyond issues, Espressive Barista helps organizations contain costs while elevating the employee experience. Through real-time integration with various cloud and on-premises tools, Barista identifies and resolves higher level issues swiftly, providing a comprehensive resolution approach.

Flexible Integration Capabilities

Espressive Barista empowers organizations to integrate with a diverse range of systems and tools, driving higher autonomous resolution rates. Leveraging the Barista Integration Marketplace, users can access pre-built workflows and automations, jumpstarting their automation journey. Additionally, the Integration Designer enables the creation of custom integrations without the need for coding, offering limitless opportunities for end-to-end automation.

Deep Integration with ITSM Tools

Espressive Barista offers seamless integration with leading ITSM platforms, such as ServiceNow, Ivanti, Zendesk, and Jira Service Management. This deep integration ensures enhanced value from existing investments while delivering a cohesive employee experience. Barista's compatibility with various ITSM platforms out-of-box eliminates the need for operational changes, facilitating a smooth transition for service desk agents.

Maximize Productivity with Espressive Integrations

Discover the transformative power of Espressive Barista's robust integrations and intuitive no-code integration designer. By maximizing productivity, enhancing employee satisfaction, and reducing costs, Barista empowers organizations to achieve operational excellence. Request a demo today and unlock the full potential of Espressive Integrations.

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Enhancing Service Desk Efficiency with Espressive Barista Solutions

Barista Agent Co-Pilot Solution

Espressive Barista Agent Co-Pilot offers a comprehensive set of capabilities and features aimed at reducing Mean Time To Resolution (MTTR) and improving service desk agent productivity. By leveraging AI assistance throughout various ticket handling phases, including new knowledge generation, ticket field population, language translation, and more, this solution enhances operational efficiency and service quality.

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