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Espressive, Inc.

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Empowering the Global Enterprise with Espressive: Enterprise and Global Ready Solutions

Seamless Global Support for Every Department

Espressive offers an innovative solution that provides scalable self-help support across 15+ departments and in over 100 languages. With Barista, employees can easily access answers to their questions, regardless of the department they belong to. This seamless support system enhances employee productivity and satisfaction by eliminating the need to navigate complex organizational structures and contact different departments for assistance.

Efficient Resolution through Conversational AI

Barista, Espressive's platform, recognizes over 4 billion employee phrases and operates in more than 100 languages. By leveraging Conversational AI technology, Barista can accurately identify the right answer or resolution for employee queries, ensuring quick and efficient problem-solving. In cases where Barista lacks the answer, its Smart Ticketing feature creates and routes tickets to the appropriate help desk teams, optimizing the time to resolution.

Scalability and Flexibility for Enterprise Demands

Espressive's Barista is designed to be enterprise-ready from the onset, supporting 15 departments, over 100 languages, and providing built-in scalability. This platform's elastic architecture allows for the instant provisioning of resources based on employee activity levels, ensuring responsive service and efficiency. The scalability feature enables customers to enjoy cost-effective solutions without the need for dedicated resources that are underutilized.

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Cost Containment Solutions with Espressive Barista

Lowering Service Desk Costs and Improving Efficiency

Espressive Barista offers a comprehensive solution that goes beyond just reducing service desk costs. By automating help desk processes, organizations can not only cut costs but also enhance efficiency and productivity. This automation allows for the reallocation or upleveling of headcount, leading to immediate ROI. Moreover, Barista ensures a decrease in mean time to resolution, improved employee experience, and increased satisfaction.

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Empowering Workforce Efficiency with Espressive BaristaGPT Solutions

AI-Based Virtual Agent for Service Desk Support

Espressive BaristaGPT is an innovative AI-based virtual agent platform that revolutionizes service desk support by combining human-like interactions with advanced artificial intelligence capabilities. By acting as a virtual service desk agent, BaristaGPT streamlines issue resolution, enhances employee productivity, and ensures faster response times.

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Transform Employee Support with Espressive Solutions

Redefine Employee Help

Espressive offers innovative solutions to redefine how your employees receive help. By implementing Espressive's technology, you can transform the traditional help desk experience into a seamless, efficient, and empowering process for your workforce.

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Espressive, Inc.: Revolutionizing IT Support with AI-Powered Solutions

AI-Powered IT Support Platform

Espressive, Inc.'s flagship product, Barista, is an AI-powered IT support platform that leverages conversational AI to revolutionize the way organizations handle IT requests and incidents. By providing a virtual support agent, Barista streamlines IT processes, enhances employee experience, and reduces resolution times.

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Revolutionizing IT Support with Espressive Barista 2

Enhanced Conversational AI

Espressive Barista 2 offers an advanced conversational AI solution that revolutionizes IT support. Through natural language processing and machine learning, Barista 2 can understand and resolve complex IT issues efficiently. Users can interact with Barista 2 just like they would with a human IT support agent, simplifying the support process and improving user satisfaction.

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