Improving Employee Productivity with Espressive Barista Integrations

Espressive, Inc.

Improving Employee Productivity with Espressive Barista Integrations

Enhancing Employee Experience with Barista Integration with SAP Ariba

Espressive's Barista integration with SAP Ariba enables employees to access real-time updates on their purchase order status. By dynamically pulling information from Ariba, Barista ensures that employees have the most up-to-date information at their fingertips, improving efficiency and reducing the need for manual checks.

Streamlining Self-Help Solutions with Barista and Jira Service Management

A data management company selected Espressive's Barista integrated with Jira Service Management to automate top call drivers and reduce repetitive tickets. By automating their self-help solution, they improved Mean Time to Resolution (MTTR) and allowed their agents to focus on more strategic tasks.

Cost Savings and Productivity Gains with Espressive Barista

Espressive Barista helps organizations reduce service desk costs by up to 70% while also saving 1.2 weeks of productivity per employee annually. By automating ticket resolution and providing immediate assistance, Barista enhances efficiency and employee satisfaction.

Maximizing Call Deflection Rates with Espressive Barista

Espressive Barista achieves industry-leading call deflection rates through its user-friendly design and accessibility. By making it easy for employees to find answers to their queries and resolve issues without human intervention, Barista maximizes call deflection and improves overall service desk efficiency.

Driving Change Management with Conversational AI

Espressive's Conversational AI, embodied in Barista, enables organizations to drive change management effectively. By reducing change fatigue and increasing employee productivity through AI-powered solutions, organizations can navigate through organizational transitions seamlessly.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of Espressive, Inc.

Revolutionizing IT Assistance with Espressive Barista

AI-Powered IT Assistance

Espressive Barista offers exceptional IT assistance through AI technology. By automating routine tasks, Barista enables IT teams to deliver efficient and autonomous support at scale.

Read article

Revolutionizing ServiceNow Teams with Espressive Barista - Transforming Catalog Management

Empowering Overloaded ServiceNow Teams

Espressive Barista is revolutionizing the way ServiceNow teams operate by empowering overloaded teams through its innovative catalog management solutions. By streamlining and simplifying complex catalog management processes, Barista enhances team efficiency and effectiveness, enabling them to focus on higher-value tasks and projects.

Read article

Revolutionizing Workplace Support with Espressive Barista Infographics

Innovative Virtual Support Agent Solutions

Espressive, in collaboration with Gatepoint Research, conducted surveys to explore how IT and HR departments are leveraging virtual support agents to meet the needs of the hybrid workforce. These infographics provide insights into the challenges and strategies adopted by organizations to enhance employee support and streamline processes.

Read article

Enhancing Onsite Support Efficiency with Espressive Barista

Resolve Hardware Issues Through Automation

Espressive Barista streamlines the resolution of hardware issues by autonomously addressing them without the need for onsite service desk intervention. By proactively identifying when an agent's assistance is necessary, Barista minimizes ticket volumes and in-person visits, ultimately enhancing the overall employee experience.

Read article

Empowering Employee Self-Help at Dexcom with Espressive Barista

Background

Dexcom, a prominent player in diabetes care technology, faced a surge in IT ticket volumes due to rapid growth. John Jacobs, Head of IT Desktop Support, led the initiative to enhance the help desk using intelligent automation, which later garnered HR's involvement.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Espressive, Inc.