Customer Success
ETQ provides a personalized approach to customer success by assigning a dedicated Customer Success Manager to guide you along your quality journey. This manager focuses solely on ensuring your success with ETQ solutions, helping you derive maximum value from the software.
Academy Training
ETQ Academy offers a range of training options to enhance your proficiency with ETQ solutions. From certification courses to micro-learning modules, the Academy ensures that you can learn at your convenience and continuously improve your skills in utilizing ETQ software.
Services and Implementation
The ETQ Services team comprises experts with over 25 years of experience in quality management. They provide various implementation approaches tailored to meet the diverse needs of organizations. Whether it’s remote configuration support, data migration, validation services, or integration with third-party systems, the Services team ensures a seamless implementation process.
24/7 Support
ETQ offers round-the-clock support to address any queries or issues you may encounter. With three levels of support plans, a comprehensive knowledge base, and a community platform for peer-to-peer networking, you can rely on ETQ’s support resources for continuous assistance.
Quality Champion Community
ETQ’s Quality Champion Community provides a platform for Reliance customers to connect, exchange ideas, and learn from each other’s experiences. By collaborating with industry leaders in this unique community, you can gain insights, share best practices, and enhance your quality journey.